There’s a list of drivers for your graphics card. Download and install the one corresponding to your operative system (I don’t know if you have Windows 7, Windows 8 or Windows 10).
Well, i have the lastest drivers now and still the same, if run the game from steam; unkillable process and nothing, if run from .exe in folder; black screen, music and nothing more. I have no more ideas.
I’m not sure what else you can try…
I’ll summon some devs ( @Albert or @not_owen_wilson ). It makes no sense that it’s happening only in the latest build and not the previous unstable ones, maybe something important has changed.
If you have any crash.dmp file in the Stonehearth folder, can you upload it here please?
how strange. black screens have historically been associated with some type of antivirus/malware/firewall programs, but you’ve played the game as recently as the last a17 patch
the devs should be around soon so hopefully they can enlighten us!
i don’t have any crash report, because the game never crash, the process is unkillable, and when the black screen thing happend then i can kill the process, so, no crash file. There is no problem with the firewall, i check that too before… Hope the devs can help me… i want my hearthlings back
Just a minor (likely irrelevant) note here: I’ve experienced “black screen forever, no radiant logo” because I was messing around with one of the game’s JSON files and forgot a comma.
Hi,
What error messages do you get from the stonehearth.exe in the main folder?
I believe one should NOT launch stonehearth from the 64 bit directory directly, so I am not surprised if that exe doesnt run.
Thanks
-Yang
As @Relyss and @jjjshab pointed out, black screen with music is strongly associated with security software like firewalls, anti-malware, and IP anonymization.
@jjjshab that is the last driver, 15.xxx; that number 10xxx is one of the “controllers”? i dont know the english word for that, but for example the audio “controller” is 6.xxx version. I hope u can understand me, my english is so bad.
@Albert The firewall thing i check but cant find the problem there…
In other news, with the last update the game is running fine. So, i dont know what happend with that update, but is all over now.