Unable to Switch to x64

(Release 453 x32 build)

Sorry if this is a dumb question, but why can I not switch from x32 build to x64? I have a x64 OS, but when I try to switch from x32 to x64 the game doesn’t open, then when I change it back manually through the user_settings.json file, it works fine.

Side note: I also cannot save more than once, it allows me to manually save or let the system automatically save only once, then it does not let me create a new save or override an existing one.

Hi,

For x64: Which version of Windows are you using? Do you have its SP1?

For Saves: Have you tried to save with autosave off? (I think it causes problems for some people)

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sadly there are currently problems with the 64-bit version, it is known to be the cause of many crashes, failed startups, etc. TR is working on fixing all these problems, so just be patient and hold in there.

I have windows 10 home x64
Not sure if I have the SP1
I have tried to save with autosave off, it just flashes the “saving…” icon for like .5 of a second and doesn’t save the game.

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Have you tried running the game in compatibility mode?

Also, check out this thread, and this one too

I’ve done all of the suggested, I’ve swapped from overriding saves to just creating new saves, that lets me save like six times, but then it does the same thing.
I’ve ran in compatibility mode for win 7, 8, xp, and vista, none of which let me run the game in x64 bit, even though I have win 10 x64.

What are your other system specs? (GPU, CPU, RAM)

Try loading the game in x64 and then uploading your stonehearth.log file for a dev to check out (found in your stonehearth folder -> steam / steamapps / common / stonehearth / stonehearth.log)

Windows 10 home 64-bit
AMD FX-8350 eight-core processor
8gig ram
NVIDIA Geforce GTX 760

2015-Aug-23 16:05:39.467111 | server | 1 | app | Stonehearth Version 0.11.0.453 (x64)
2015-Aug-23 16:05:39.469111 | server | 1 | core.config | user id is f5a64868-46e4-11e5-a741-fcaa142891f7
2015-Aug-23 16:05:39.469111 | server | 1 | core.config | session id is b5188c2c-49da-11e5-bb57-fcaa142891f7
2015-Aug-23 16:05:39.469611 | server | 1 | core.timer | QPC count: 4735682883619, frequency: 14318180
2015-Aug-23 16:05:39.469611 | server | 1 | core.timer | QPC count: 4735682884214, frequency: 14318180
2015-Aug-23 16:05:39.473111 | server | 1 | core.timer | QPC count: 4735682938205, frequency: 14318180
2015-Aug-23 16:05:39.473111 | server | 1 | core.timer | QPC count: 4735682939290, frequency: 14318180
2015-Aug-23 16:05:39.473111 | server | 1 | core.timer | QPC count: 4735682939843, frequency: 14318180
2015-Aug-23 16:05:39.473611 | server | 1 | core.timer | QPC count: 4735682940963, frequency: 14318180
2015-Aug-23 16:05:39.473611 | server | 1 | core.timer | QPC count: 4735682941502, frequency: 14318180
2015-Aug-23 16:05:39.473611 | server | 1 | core.timer | QPC count: 4735682942594, frequency: 14318180
2015-Aug-23 16:05:39.473611 | server | 0 | core.system | Initializing crash reporter
2015-Aug-23 16:05:39.976285 | server | 0 | lua.code | lua jit disabled in 64-bit builds. set force_lua_jit to override
2015-Aug-23 16:05:39.976786 | server | 0 | lua.data | lua jit is disabled
2015-Aug-23 16:05:40.070298 | server | 1 | resources | Modules have been modified by the user!
2015-Aug-23 16:05:40.092800 | server | 0 | core.system | Could not find an open port to host Stonehearth!: open: The requested service provider could not be loaded or initialized
2015-Aug-23 16:05:40.093317 | server | 0 | sysinfo | Memory Stats: Fatal Exception
2015-Aug-23 16:05:40.093317 | server | 0 | sysinfo | Total System Memory: 7.965 GB (8552824832 bytes)
2015-Aug-23 16:05:40.093317 | server | 0 | sysinfo | Current Memory Usage: 33.805 MB (35446784 bytes)
2015-Aug-23 16:05:40.093317 | server | 0 | sysinfo | Total Address Space: 128.000 TB (140737488224256 bytes)
2015-Aug-23 16:05:40.093317 | server | 0 | sysinfo | Available Address Space: 128.000 TB (140737266425856 bytes)
2015-Aug-23 16:05:40.093317 | server | 0 | sysinfo | Used Address Space: 211.523 MB (221798400 bytes)

not sure who to page; @sdee ?

when you dont know who to page, you can always “play it safe” and page a moderator, that way we can page the wrong correct dev for you :wink:

also, i guess my earlier comment was overlooked, as at this point 64-bit is having problems, so for now if the game wont launch in 64, you have to run it with 32.

this is a known problem and i’m sure TR is trying to fix it.

2 Likes

This error indicates something is blocking the ports on your system. We’ve seen it with Norton 360, but it could potentially be any firewall or security software on the system.

In one case, it was also a network adapter configuration error. @Froggy had a solution to that on this thread:

2 Likes

correction, Froggy had a SWAG in that thread :laughing:

How do I let Stonehearth through the firewall?

Do you know which firewall you’re using? Try disabling the whole thing and running stonehearth. If that works, then we can figure out how to allow stonehearth through it. Turn the firewall back on as soon as possible though, so you aren’t vulnerable to attacks.

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On the windows firewall it says that Stonehearth is allowed, the only other anti virus/malware software I have is malwarebytes, which I don’t think has a firewall.

Some anti-malware software crashes stonehearth because we use an embedded Chrome browser in the client process. Try running Stonehearth with malwarebytes disabled and see what happens.

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That didn’t work. :\