The game crashing instantly when opening game

Every time that I open stoneheath it instantly crashes and I donā€™t know why can someone plz help me :cry:

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Hi @Lord_Doomsday welcome to the discourse.

Iā€™m sorry youā€™re having this problem, can you please specify your computers specs and any other applicable information so our illustrious forum members can assist you.

Thanks

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are you playing the humble bundle or steam version of the game? and as @TurtleSquish said what are your system specs, also are you attempting to run the 64-bit or 32-bit version?

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I have the humble bundle Iā€™m gonna check later if I have the 64 or 32 bit

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Update your graphics drivers from the vendor website. Also, try updating your intel drivers, if appropriate!

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Whatā€™s the difference of the 32 and 64 bit version?

the 32-bit version runs smoother on 32-bit machines and 64-bit version runs smooth on 64-bit machines, generally a 32-bit machine wont run a 64-bit game smoothly and vice versa.

check your computer specs and it should say whether you have a 32-bit or 64-bit machine.

I have a 64 bit operating system but how can I check what operating system does the game has?

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go into your stonehearth folder, open up the user_settings.json somewhere in there it should say

ā€œenable_64_bitā€ : true

if it says ā€œfalseā€ intead of ā€œtrueā€ then 64-bit isnt enabled, change it to true and then you will be running the 64-bit version :smile:

this is what i got 2015-May-16 13:36:39.762093 | server | 1 | app | Stonehearth Version 0.1.0.256 (x64)
2015-May-16 13:36:39.778098 | server | 1 | core.config | user id is 84ca921e-dbc5-11e4-b909-0c84dcf561ec
2015-May-16 13:36:39.778098 | server | 1 | core.config | session id is 1beb5cc2-fbf2-11e4-b947-0c84dcf561ec
2015-May-16 13:36:39.789721 | server | 1 | core.timer | QPC count: 855712709289, frequency: 2435874
2015-May-16 13:36:39.789721 | server | 1 | core.timer | QPC count: 855712709438, frequency: 2435874
2015-May-16 13:36:39.789721 | server | 1 | core.timer | QPC count: 855712709625, frequency: 2435874
2015-May-16 13:36:39.789721 | server | 1 | core.timer | QPC count: 855712709758, frequency: 2435874
2015-May-16 13:36:39.789721 | server | 0 | core.system | Initializing crash reporter
2015-May-16 13:36:40.350986 | server | 0 | lua.code | lua jit disabled in 64-bit builds. set force_lua_jit to override
2015-May-16 13:36:40.395884 | server | 0 | lua.data | lua jit is disabled
2015-May-16 13:36:43.444371 | server | 1 | resources | Modules are verified pristine.
2015-May-16 13:36:43.501039 | server | 1 | app | Running Stonehearth server on port 33739
2015-May-16 13:36:45.228634 | client | 1 | horde.general | Initializing GL2 backend using OpenGL driver ā€˜4.0.0 - Build 10.18.10.3958ā€™ by ā€˜Intelā€™ on 'IntelĀ® HD Graphics 4000ā€™
2015-May-16 13:36:45.540857 | server | 1 | lua.code | could not find path for lua script ā€œlualibs/unclasslib.luaā€.
2015-May-16 13:36:45.684705 | server | 1 | lua.code | could not find path for lua script ā€œmodules/common.luaā€.
2015-May-16 13:36:45.684705 | server | 1 | lua.code | could not find path for lua script ā€œmodules/timer.luaā€.
2015-May-16 13:36:45.782681 | server | 1 | lua.code | could not find path for lua script ā€œstonehearth/stonehearth/lib/loot_table/loot_table.luaā€.
2015-May-16 13:36:45.812869 | server | 0 | mod stonehearth | greedy task scheduling enabled
2015-May-16 13:36:45.825878 | server | 1 | lua.code | could not find path for lua script ā€œstonehearth/radiant/modules/filtered_trace.luaā€.
2015-May-16 13:36:45.858724 | server | 1 | lua.code | could not find path for lua script ā€œstonehearth/stonehearth/lib/entity_forms/entity_forms_lib.luaā€.
2015-May-16 13:36:46.851780 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:46.940177 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:46.990623 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:47.042801 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:47.093902 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:47.144989 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:47.195532 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:47.246885 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:47.297710 | server | 2 | network | server allocating new send buffer (total: 0)
2015-May-16 13:36:47.348849 | server | 1 | simulation.remote_client | started buffering client updates. (seq:10 ack:0)
2015-May-16 13:36:48.620733 | client | 1 | browser | cef started.
2015-May-16 13:36:48.894208 | client | 2 | browser | Navigate called without an existing browser!
2015-May-16 13:36:49.322947 | client | 1 | lua.code | could not find path for lua script ā€œlualibs/unclasslib.luaā€.
2015-May-16 13:36:49.326947 | client | 1 | lua.code | could not find path for lua script ā€œmodules/common.luaā€.
2015-May-16 13:36:49.327949 | client | 1 | lua.code | could not find path for lua script ā€œmodules/timer.luaā€.
2015-May-16 13:36:49.329949 | thread8080 | 2 | browser | Doing a buffered navigationā€¦
2015-May-16 13:36:49.389329 | client | 2 | network | client allocating new send buffer (total: 0)
2015-May-16 13:36:49.526737 | client | 1 | client.core | user feedback is off

Could be wrong usually am, But as @sdee Said, Is your graphics drive updated? Along side other updates? Any tiny updates could help.

Hope this helped!

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After I went here I contacted the developers and asked them how should I fix it they said the same thing my graphics drive is updated my friends are telling me to give up but itā€™s just that I paid 2 times for this game and itā€™s just sooo awesome thatā€™s why I havenā€™t given up

you paid twice?!?!?!?!

Yeah the first time I paid it I coulnā€™t find the game in my computer so I had to pay twice

oh dear! i feel bad for you :fearful:

it seems like you should have been able to contact the Humble Bundle staff to help outā€¦ :confused:

but hey, if you love the game so much your willing to pay twice thats cool :smile:

Another frequently asked question here that can cause play issues, do you have Service Pack 1 installed? Itā€™s been known to have issues without that installed.

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But thatā€™s why I made this chat because itā€™s instantly crashing

Service pack 1 ehh havenā€™t heard of it

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what are your computer specs? and what version of windows do you have?

I counā€™t contact the humble bundle staff I contacted the game creators