[Res] Steam Key Does NOT Work

I have purchased Stonehearth quite some time ago and I have it on Humble Bundle. The Key I was given in my Humble Bundle just recently for the use on Steam Does NOT work. It says it belongs to another Steam Account. I would really like my game on Steam so I don’t have to worry about Updates and I will always have the most current version, and since I do all my gaming through steam.

If you need any info I will be glad to send it to you.

Thank you

3 Likes

I’m sorry to hear that @gibsongaming can anyone help him?

paging @SteveAdamo and/or @sdee

2 Likes

Hey @gibsongaming, sorry about that, there seems to be an error between Steam and Humble such that duplicate keys are sometimes distributed. Email contact@radiant-entertainment.com with the e-mail address associated with your Humble Bundle download page (same email you used to pay for the game) and I will reset the keys when I have a moment.

2 Likes

I have done that once already last week with no reply @sdee

1 Like

Well, try again right now; the mailbox is really full.

2 Likes

@sdee Will do! Thanks!

2 Likes

Thanks again @sdee the new code Worked! Finally can play Stonehearth on My Steam!

7 Likes

woohoo! that’s some top notch customer service! :smile: :+1:

edit: p.s. welcome aboard @gibsongaming!

4 Likes
1 Like