[Res] Steam Key Does NOT Work

I have purchased Stonehearth quite some time ago and I have it on Humble Bundle. The Key I was given in my Humble Bundle just recently for the use on Steam Does NOT work. It says it belongs to another Steam Account. I would really like my game on Steam so I don’t have to worry about Updates and I will always have the most current version, and since I do all my gaming through steam.

If you need any info I will be glad to send it to you.

Thank you

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I’m sorry to hear that @gibsongaming can anyone help him?

paging @SteveAdamo and/or @sdee

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Hey @gibsongaming, sorry about that, there seems to be an error between Steam and Humble such that duplicate keys are sometimes distributed. Email contact@radiant-entertainment.com with the e-mail address associated with your Humble Bundle download page (same email you used to pay for the game) and I will reset the keys when I have a moment.

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I have done that once already last week with no reply @sdee

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Well, try again right now; the mailbox is really full.

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@sdee Will do! Thanks!

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Thanks again @sdee the new code Worked! Finally can play Stonehearth on My Steam!

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woohoo! that’s some top notch customer service! :smile: :+1:

edit: p.s. welcome aboard @gibsongaming!

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