[Res] Can't launch the game (reset network adapter)

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1

Hi everyone !

I’ve a really strange proble, I can’t launch the game… I looked in the game files and the only thing I’ve found is this :
stonehearth.log (1.9 KB)

If someone can help me, I would appreciate it :smile:
Thanks you !

2

hey there @RedySkull,

[quote=“RedySkull, post:1, topic:16752”]
I looked in the game files and the only thing I’ve found is this :
[/quote]so… there wasn’t anything else? if that was literally all there was you should do a clean install…

3

Stonehearth is built from the ground up for multiplayer with a server/client configuration. It uses that even in singleplayer. The server and client talk with network protocols. If your firewall is set to block everything you don’t make an explicit exception for, it will block stonehearth and then stonehearth will not start because its parts cannot communicate.

So look into seeing if you need to make an exception for stonehearth in your firewall.

2 Likes
4

There are of course all the game files :wink: But when I launch the game this log file appears

1 Like
5

well… i was tired, so i wasnt quite sure :laughing:

[quote=“RedySkull, post:4, topic:16752”]
But when I launch the game this log file appears
[/quote] hmm… it appears to be unusually short… paging @Albert

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6

And right now, I retried to launch the game without my firewall (I delete all the rules about Stonehearth too) and the problem is still there

7

I’ve only seen this error when Norton 360 or Norton Security is installed. Do you have either of those programs?

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8

I’ve ESET 8 :confused:

9

Can you make an exception for Stonehearth or disable it for a minute to see if Stonehearth will launch?

10

Yes, I already tried (Disable the firewall then the antivirus completely and delete all rules about StoneHearth) but nothing change…

11

Hi, my problem is still there…
It’s been 1 month that I can’t play Stonehearth, I was hoping that would solve my problem Alpha 12…

I repost my crash file

2015-Oct-27 16:33:59.294066 | server |  1 |                              app | Stonehearth Version 0.12.0.460 (x64)
2015-Oct-27 16:33:59.298034 | server |  1 |                      core.config | user id is    201e6182-7cc0-11e5-ab63-00ff50873315
2015-Oct-27 16:33:59.298034 | server |  1 |                      core.config | session id is 2484dd14-7cc0-11e5-99e2-00ff50873315
2015-Oct-27 16:33:59.298034 | server |  0 |                      core.system | Initializing crash reporter
2015-Oct-27 16:34:00.024109 | server |  0 |                         lua.data | lua jit is disabled
2015-Oct-27 16:34:07.192462 | server |  1 |                        resources | Modules are verified pristine.
2015-Oct-27 16:34:07.238465 | server |  0 |                      core.system | Could not find an open port to host Stonehearth!: open: Le fournisseur de services demandé n’a pas pu être chargé ou initialisé
2015-Oct-27 16:34:07.240486 | server |  0 |                          sysinfo | Memory Stats: Fatal Exception
2015-Oct-27 16:34:07.240486 | server |  0 |                          sysinfo |  Total System Memory:     3.478 GB (3734401024 bytes)
2015-Oct-27 16:34:07.241508 | server |  0 |                          sysinfo |  Current Memory Usage:    34.148 MB (35807232 bytes)
2015-Oct-27 16:34:07.241508 | server |  0 |                          sysinfo |  Total Address Space:     128.000 TB (140737488224256 bytes)
2015-Oct-27 16:34:07.241508 | server |  0 |                          sysinfo |  Available Address Space: 128.000 TB (140737270292480 bytes)
2015-Oct-27 16:34:07.241508 | server |  0 |                          sysinfo |  Used Address Space:      207.836 MB (217931776 bytes)

If someone can help me that would be cool :smiley:
Thanks !

12

i’m going to page @Albert for this again, also, whats in your user_settings.json?

13

@RedySkull - This post from @froggy was able to help someone with a similar problem by resetting the network adapter. Maybe you can try to do the same?

2 Likes
14

Thanks you @8BitCrab and @Albert for your help I (finally ^^) found a solution ! :wink:

1 Like
15

awesome to hear! going to move to res then.

also, could you perhaps inform us of what the fix was? so that we can add it to the list of ways to fix crashes

16

I folllowed the steps to reset my network adapter with these commands :

1 Like
17

awesome, @Froggy’s SWAG to the rescue!

i’ll have to make note of that fix so i can pull it out at a later time.

1 Like