Game won't run after it says preparing to run

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1

I just bought stonehearth and i cant play it ive made sure i have the right system requirements and everthing else seems fine ive updated everything and it wont run after the preparing to run box. ive reinstalled it multiple times and still not working ive turn my virus protection off to see if that was it but still doesnt work.

2015-Oct-26 08:43:21.163941 | server | 1 | app | Stonehearth Version 0.11.0.453 (x64)
2015-Oct-26 08:43:21.165941 | server | 1 | core.config | user id is b838094e-7b7d-11e5-a945-10c37b9b9c2d
2015-Oct-26 08:43:21.165941 | server | 1 | core.config | session id is 8578b142-7be7-11e5-b36e-10c37b9b9c2d
2015-Oct-26 08:43:21.165941 | server | 1 | core.timer | QPC count: 1091650260, frequency: 3920195
2015-Oct-26 08:43:21.165941 | server | 1 | core.timer | QPC count: 1091650569, frequency: 3920195
2015-Oct-26 08:43:21.166941 | server | 1 | core.timer | QPC count: 1091650744, frequency: 3920195
2015-Oct-26 08:43:21.166941 | server | 1 | core.timer | QPC count: 1091651043, frequency: 3920195
2015-Oct-26 08:43:21.166941 | server | 1 | core.timer | QPC count: 1091651166, frequency: 3920195
2015-Oct-26 08:43:21.166941 | server | 1 | core.timer | QPC count: 1091651311, frequency: 3920195
2015-Oct-26 08:43:21.166941 | server | 1 | core.timer | QPC count: 1091651432, frequency: 3920195
2015-Oct-26 08:43:21.166941 | server | 1 | core.timer | QPC count: 1091651733, frequency: 3920195
2015-Oct-26 08:43:21.166941 | server | 0 | core.system | Initializing crash reporter
2015-Oct-26 08:43:21.686971 | server | 0 | lua.data | lua jit is disabled
2015-Oct-26 08:43:22.915041 | server | 1 | resources | Modules are verified pristine.
2015-Oct-26 08:43:22.935042 | server | 1 | app | Running Stonehearth server on port 12887

Processor: AMD FX-8350 eight core processor 4.01 ghz
RAM: 8.00
System Type: 64-bit operating sytem
Graphics: AMD radeon R9 200 series

2

Have you tried everything here?

If so, please post your stonehearth.log file (found in same folder as the stonehearth install) and someone may be able to narrow down the problem from there. As a new user, you probably won’t be able to upload it as a file, but you should be able to copy and paste the contents (it is just a text file, so open it up with notepad or some other text editor).

Also, please state as much about your computer specs as possible. Graphics card, CPU, windows version, etc. Good luck!

1 Like
3

Hello, @TonyOwned, welcome to the Discourse :smile:

Are those all the contents from your log file? Looks like it’s cut, but it might be just that. :confused:

What is on your user_settings.json file? (it’s a text file, you can open it with notepad)
Are all the options there or only your user_id?

Please check the link that Tuhalu posted, maybe you’re suffering from one of the issues explained there.

4

this is all that i found in my user settings

{
“user_id” : “b838094e-7b7d-11e5-a945-10c37b9b9c2d”
}

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5

Try replacing it with:

{
"user_id" : "b838094e-7b7d-11e5-a945-10c37b9b9c2d",
"collect_analytics" : true,
"enable_auto_save" : false,
"renderer" : {
    "run_once" : true,
    "use_high_quality" : false,
    "enable_ssao" : false,
    "enable_shadows" : false,
    "shadow_resolution" : 256,
    "msaa_samples" : 0,
    "shadow_quality" : 1,
    "max_lights" : 30,
    "enable_vsync" : false,
    "enable_fullscreen" : false,
    "screen_width" : 1920,
    "screen_height" : 1018,
    "draw_distance" : 1000
},
"audio" : {
    "bgm_volume" : 0.6,
    "efx_volume" : 0.6
},
"enable_lua_jit" : false,
"force_32_bit" : true,
"language" : "en"
}
1 Like
6

thanks so much that fixed it

7

Is there a crash.dmp file in the folder?

Also, can you check if setting force_32_bit to false causes it to crash? I’d recommend only running in 32-bit as a last resort, as stonehearth currently takes a lot of memory to run.

Thanks!

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