Brought a brand new PC and decided to redownload steam and then the game. I’ve played it for years and ran on my old gaming desktop without issues for years. Go to launch the game through Steam and the play button turns into “launching” but literally, three seconds later it stops, check task manager as tried loading it up again, it didn’t even attempt to load/launch.
I’ve looked at forms, steams own form page, and much more to see last month people who get new PCs/Laptops been having the issue and followed through with the suggestions below:
-Reinstalling The Game, ensured to have files deleted and reinstalled but no luck
-Unsubscribing from mods from steam, an issue/bug from years ago made me try it early on, nada
-Launching directly from the local files, nope
-Checked anti-virus, nopes
-Checked for updates, windows & drives, NOPE,
-Went into the “user_settings.JSON” since turning off fullscreen was an old bug but yet again nothing, instead, it proved that there were files not made yet since it was never launched because all that was inside the user ID, that alone
-Checked if something plugged into the USB slots bug was still around, nada
-Someone even said to restart PC & Steam multiple times, so did end up trying just in case! Nothing.
-Clearing appcache, still a big old nope
-Waited 24 hours and tried to play it, with steam online and offline mode. Both didn’t work.
Can’t do the F5 trick if nothing lodes at all, the thing is, if I switch the steam settings to work with the old “legacy_vista” it will load that just fine. It will work, run smoothly without lag or issues fine but you can’t really use ACE mods etc with that version at all, it’s more outdated since it’s the old base game when first came out and not the ideal choice. I know that Steam itself has an issue similar but if it was that it would be more than one single game, every other game works fine, without issue, has to be Stonehearth itself.
I’m out of ideas, fully, most people who have posted forms have ‘laptops’ and webcams and things CAN stop the game from working too, this isn’t a laptop, don’t own a webcam. Any new ideas would be welcomed
Steps to reproduce:
Get a new PC and see if it downloads!
To Load the game? To work possibly?
Read the summary at the top again ^^
There isn’t a crash or log file, because it game has NEVER been LAUNCHED once so there isn’t anything to log or put in a crash file. Since the game has never been launched there ISN’T a crash.dmp file or Stonehearth.log file at all.
Using Windows 10 (I checked all up to date),
NVIDIA GeForce RTX 3070 (drivers are up to date as well, the first thing I did when I got the new PC to install windows 10),
i7-11700k processor @ 3.60GHz,
Bulldog Security (have checked, firewalls and that are NOT the issue, had that on old PC and so I checked for this problem),
64-bit operating system