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i think the developers need a bit more information than a headline to figure out how to fix the issue? 
What did you try and promote to?
Welcome to the forum, @sander732 
What were you trying to promote your worker to?
Could he reach the required talisman?
There are some jobs that require the hearthling to be a certain class and of a certain level in order to promote them to an advanced class.
Did you see any error, perhaps?
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