When I launch the game the screen is black, I see the mouse and I hear music, 10 seconds later it says StoneHearth Has Stopped Working

Hello @justinfreak, welcome to the Discourse :smile:

Are you sure you tried all things suggested on the “Crashing on start” thread?

Have you got any crash.dmp file on your Stonehearth folder? If so, please post it because it helps the devs on fixing compatibility problems.

If you’re playing by Steam, right click Stonehearth on your Steam library, select “Properties”, select the “Local Files” tab and click on “Browse Local Files”. There you should see a file called “user_settings.json”.
Open it with the notepad, and if it only contains your user_id, replace the content of all the file with this (remember to replace the user_id value with the one you had):

{
    "user_id" : "YOUR ID HERE",
    "collect_analytics" : true,
    "enable_auto_save" : false,
    "renderer" : {
        "run_once" : true,
        "use_high_quality" : false,
        "enable_ssao" : false,
        "enable_shadows" : false,
        "shadow_resolution" : 256,
        "msaa_samples" : 0,
        "shadow_quality" : 1,
        "max_lights" : 30,
        "enable_vsync" : false,
        "enable_fullscreen" : false,
        "screen_width" : 1920,
        "screen_height" : 1018,
        "draw_distance" : 1000
    },
    "audio" : {
        "bgm_volume" : 0.6,
        "efx_volume" : 0.6
    },
    "enable_lua_jit" : false,
    "force_32_bit" : true,
    "language" : "en"
}

This doesn’t mean it will work, but it has helped with crashes. Anyway, if after doing this it works, try to switch to 64bit version inside the game’s settings, and see if it crashes again.

Here’s another thread where we’re trying to debug a crash that happens after several minutes playing, if you’d like to read it:
http://discourse.stonehearth.net/t/game-crashing-after-30-minutes/18416

1 Like