UI not coming up after loading game

Support Bug Reports
1

Summary: After opening up a save all user interface elements fail to appear. While the game continues to operate (probably - since the game was saved with the camera below ground level it is kind of hard to tell) it is impossible to interact with it.

Steps to reproduce:

  1. Open Save Game
  2. Pull out hair
  3. Close game using ctrl-alt-del

Expected Results: UI to appear

Actual Results: UI does not appear

Notes: this particular game was running so slow that it had practically ground to a halt. It was already impossible to delete partially designed buildings, and workers’ movements had ground down to a snail’s pace. Not sure what I did that caused it. I suspect it probably started when Oggo and his troupe spawned on a ledge from which he could not advance and I bashfully decided to build a tower right next to him to snipe him from with archers. Maybe the threat response calculations fighting the build queues orders were too much for the engine or something.

I decided to close the game and restart in the hopes that would fix the performance issues, but instead when I opened up the game again the UI was completely absent. Even exiting the game was impossible, other than by force-closing the application.

Screenshot (yes, I was digging a tunnel when it happened):

Stonehearth screenshot no UI.png1920×1080 9.14 KB

Attachments: screenshot. New user, so can’t attach my save game, but here’s a dropbox link to the file.

Version Number and Mods in use: Alpha 20, latest build

System Information:
OS Name Microsoft Windows 10 Home
System Type x64-based PC
Processor Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 8.00 GB
Graphics Card NVIDIA GeForce GT 650M
Resolution 1920 x 1080 x 60 hertz

1 Like
2

Sometimes this happens with me too. Even if I let the game run for a lot of time, the UI is never loaded.
What I do when I notice this behaviour is pressing F5, then wait a little to see if it worked, if not press it again and repeat until it works.
F5 reloads the UI.

3

I ended up ‘fixing’ it by bashing all of the buttons. F5 might have been one of them. :slight_smile:

4

Experienced this, too, but I can’t detect what triggers it. Seems to happen completely at random.
I usually “fixed” it by Alt+F4 and relaunch. Thanks for a hint about F5!