Tried contact the support email, but never got a reply


#1

I tried contacting the website a week ago at contact@radiant-entertainment.com, but I never got a reply. I was hoping that maybe by posting on here I could get someones attention who could help me.

I backed the project at the Intrepid settler level… and well I’ve never gotten access to anything.

I’ve backed quite a few number of projects, and was just happening to go through some of them when I realized that the alpha was alive and going on this. Anyway, hope someone reads this who can help me out.


#2

Ah, I believe @sdee is monitoring that account and has been away this week!

No need to worry, if you follow the steps here:

And you should be good to go, let me know if you run into any difficulty!


#3

Hah, I somehow managed to miss that FAQ. Thanks so much for the help!


#4

No worries!

You manage to redeem your account and get everything sorted?


#5

Yes, installed and running right now!


#6

Good to know!

I’ll close this thread up now, if you have any other questions feel free to post in the forum or send a message to myself or @SteveAdamo :slight_smile:


#7