Stonehearth will not start

The event log from Windows is complaining about a graphics library, and the stonehearth.log doesn’t show that the graphics finish initializing.

I might be wrong (it could be something messing with Chrome, for sure), but it also could be due to the graphics. Have you verified that you have the latest drivers from here: Download Drivers | NVIDIA ?

Also, do you remember which file was Avast complaining about?

2 Likes

Hi Relyss,

I really like that name!

The installed g-force experience software usually informs me of available updates, but after reading multiple posts recommending that I check, I did so. I do have latest updates installed.

I do not know what file Avast was suspicious of. I’m at work until Wednesday, but as soon as I get a chance I will repeat the steps. Deleting local content, uninstalling program and re-installing to see if I can get Avast to repeat the message. I will post what it says as soon as I can.

Thank you for your time.

Good morning Relyss and jomaxro,

Last night I deleted the SH folder, then uninstalled SH through steam. I downloaded and re-installed the game, but this time Avast did not make so much as a peep. :confused:

I tried to run SH and got the same results.

I don’t use Avast, so I don’t know, but maybe there’s a tab or something somewhere that lists all the files it’s tried to block? You could look there and see if there’s anything from the stonehearth folder.

1 Like

Thank you for your input Thelegorebel.

Yes, I had hoped for the same thing. If There such a history, I could not
find it. I only found a history section for past threats from scans. It
was empty. I ran a complete scan with no threats detected.

Try:

  1. Open Command Prompt as an Administrator and enter: sfc /scannow
  2. Repair Microsoft .NET Framework (Use Google Search on how to do this)
  3. Reinstall DirectX by installing and running DirectX End-User Runtime Web Installer
  4. Reinstall all of the following Microsoft Visual C++ Redistributable packages:
    2008, 2010, 2012, 2013, 2015

Also make sure you restart the Computer afterwards for numbers 2 through 4 if not prompted to do so.

1 Like

DynamicXYZ,

Thank you for your help. I’ve only been able to do the first
suggestion. Hopefully I will have time tomorrow to try the others.

I have attached the result. I’m guessing that checked out ok.

The event log entry shows that the crash is in the nVidia OpenGL 64-bit driver. One thing you could try is to run Stonehearth in 32-bit mode. It’s not an ideal fix, but it could help figure out what the root of the issue is. To do this, open the user_settings.json (in your main Stonehearth folder) in notepad, and add “force_32_bit”: true (or change it from false to true if it already exists).

1 Like

I looked into this more and it seems that you may need to do a reinstall of Windows 10 on the OS drive.

I would try to get a flash drive or something similar and transfer any files that you may deem important before doing this (Images, music, game saves, documents, etc.) in case something goes wrong. As well as writing down any software serial numbers you may have bought/subscribed to.

Be sure to double check for Windows updates when you’re done reinstalling.

DynamicXYZ,

I was thinking it might be time for that and have recently created usb installation thumbdrive. It’s been a couple of years since I built this system. Likely time for a fresh install. My only regret in taking this approach is that it would not highlight exactly what needed to be fixed. I will try some of the suggestions that you and others have given me “for science” and then do a fresh install.

Thank you all for your interest in helping me!

Ken

1 Like

Good Morning DnynamicXYZ,

I’m sorry for the delay, but it’s been really busy at work the last few weeks.

A few days after my previous post, I did complete a re-installation of Windows 10. This, so far, has solved my problem and Stonehearth appears to run normally (i’ve only had time to play an hour or so). I wish I could have figured out what the specific issue was though.

Anyway, thank you all for your time and input.

Take care.

hello i am have some prombles like like you could anyone help me