Stonehearth has stopped working on windows 10

Support Crash Reports
5

Hey there @Patawee_Srikasumbun, welcome to the Discourse :smiley:!

Sorry to hear you are having trouble playing Stonehearth. Let’s see if we can help you get it working.

  1. Did the game work previously, or is this your first attempt at playing?
  2. If it worked previously, when did it stop working?
  3. Have you attempted all the steps here? Our crashing on start guide covers many common issues.
  4. When you say “stopped working” can you be more specific, please? Does the game fail to launch at all? Does it give an error then crash, randomly crash while playing, display only a white screen, etc.
  5. Can you upload your stonehearth.log and crash.dmp files for us to review? They’ll be located in your game directory, which by default is C:\Program Files (x86)\Steam\steamapps\common\Stonehearth. Note that depending on the type of crash, there may not be a crash.dmp file.