Yes both on steam and the stonehearth version
hmmm… im stumped… if only i were right in front of you and were able to see your monitor…
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Whats that one thing where u can control someone elses computer?
We could do that its teamviewer i belive
are you able to get a video of you trying to launch it? if so that could help us solve the problem…
Would u like to see it on youtube cause i will make a video for u guys to see
hmm… well when i first bought the game i had the same problem, a clean install fixed that though…
edit: @SteveAdamo who is it that could/should be paged for more help/info?
Reupload your log now that you’ve updated your driver, so that we can see whether the issue has ‘moved on’ to something else.
As a stab in the dark, try adding a firewall rule for stonehearth. The client and server need to be able to talk to each other, and if anything is going to prevent that from happening, it’s McAfee…
2 Likes
2015-Apr-03 20:44:46.488473 | server | 1 | app | Stonehearth Version 0.1.0.256 (x64)
2015-Apr-03 20:44:46.502473 | server | 1 | core.config | user id is cf5f2ca2-da69-11e4-a753-40a8f05c140c
2015-Apr-03 20:44:46.503474 | server | 1 | core.config | session id is 2c70b5da-da6c-11e4-9eff-40a8f05c140c
2015-Apr-03 20:44:46.503474 | server | 1 | core.timer | QPC count: 19440601523, frequency: 1462103
2015-Apr-03 20:44:46.503474 | server | 1 | core.timer | QPC count: 19440601718, frequency: 1462103
2015-Apr-03 20:44:46.503474 | server | 1 | core.timer | QPC count: 19440601898, frequency: 1462103
2015-Apr-03 20:44:46.503474 | server | 1 | core.timer | QPC count: 19440602081, frequency: 1462103
2015-Apr-03 20:44:46.503474 | server | 0 | core.system | Initializing crash reporter
2015-Apr-03 20:44:47.029504 | server | 0 | lua.code | lua jit disabled in 64-bit builds. set force_lua_jit to override
2015-Apr-03 20:44:47.032505 | server | 0 | lua.data | lua jit is disabled
2015-Apr-03 20:44:49.861662 | server | 1 | resources | Modules are verified pristine.
2015-Apr-03 20:44:49.958669 | server | 1 | app | Running Stonehearth server on port 44300
2015-Apr-03 20:44:49.990670 | server | 1 | lua.code | could not find path for lua script “lualibs/unclasslib.lua”.
2015-Apr-03 20:44:50.017671 | server | 1 | lua.code | could not find path for lua script “modules/common.lua”.
2015-Apr-03 20:44:50.018671 | server | 1 | lua.code | could not find path for lua script “modules/timer.lua”.
2015-Apr-03 20:44:50.025673 | server | 1 | lua.code | could not find path for lua script “stonehearth/stonehearth/lib/loot_table/loot_table.lua”.
2015-Apr-03 20:44:50.076675 | server | 0 | mod stonehearth | greedy task scheduling enabled
2015-Apr-03 20:44:50.133682 | server | 1 | lua.code | could not find path for lua script “stonehearth/radiant/modules/filtered_trace.lua”.
2015-Apr-03 20:44:50.162679 | server | 1 | lua.code | could not find path for lua script “stonehearth/stonehearth/lib/entity_forms/entity_forms_lib.lua”.
2015-Apr-03 20:44:50.488699 | client | 1 | horde.general | Initializing GL2 backend using OpenGL driver ‘4.3.12682 Compatibility Profile Context 13.301.1001.1001’ by ‘ATI Technologies Inc.’ on 'AMD Radeon HD 8330’
2015-Apr-03 20:44:52.820829 | server | 2 | network | server allocating new send buffer (total: 0)
2015-Apr-03 20:44:52.876831 | client | 1 | browser | cef started.
2015-Apr-03 20:44:52.876831 | client | 2 | browser | Navigate called without an existing browser!
2015-Apr-03 20:44:52.884833 | thread2952 | 2 | browser | Doing a buffered navigation…
I just want to play this game i payed for. Thats all i ask.
So will I not be able to play this game?
I hope you don’t mean both at the same time. There have been people that have installed Steam version and Humble Bundle version on the same computer, and have had problems to run the game. In the end, wiping all the Stonehearth installations and installing only one fixed it.
(Looking at your video, it seems that you have two installations, indeed). 
Uninstalling both cleaning them from my computer then I will reinstall the one on steam to see if that works, if not I give up on this game and hopefully get a refund.
Hey ThunderGod23,
Sorry you’re running into trouble. I’ve got your log file and will take a look as soon as I can get back into the office. Thanks for uploading that for us.
1 Like
Ok thank you. Its just i am mad
I give up. how do i get a refund?..
if your certain you want a refund, you can reach out to contact@radiant-entertainment.com…
but @Ponder is one of the developers and said he would look at your issue as soon as he was in the office (presumably Monday)… if you can hold out for a bit longer, there’s a good chance they can find a solution for you! 
3 Likes
What ever you did, idk but it works now. I just uninstalled it and installed it again to give it one more try. OMG thank you ty so much.
1 Like