Crashing on Load

brackex · February 7, 2016, 5:46pm

Summary:

I’ve seen a few posts like this but no resolution:
Game crashes about half way into the blue bar for loading.
If it helps I had (what I thought was) max villages of 20 and had just finished a lot of mining with no where to put the items so I had a lot on the floor.

None of my saves now load

Stonehearth.log:

2016-02-07 17:38:49.577195 | server | 1 | 2016-02-07 17:38:49.578696 | server | 1 | 2016-02-07 17:38:49.578696 | server | 1 | 2016-02-07 17:38:49.579130 | server | 0 | 2016-02-07 17:38:50.085478 | server | 0 | 2016-02-07 17:38:50.100539 | server | 0 | 2016-02-07 17:38:50.115585 | server | 1 | 2016-02-07 17:38:51.026763 | server | 1 | 2016-02-07 17:38:51.060622 | server | 1 | 2016-02-07 17:38:51.060622 | client | 1 | 2016-02-07 17:38:51.060622 | server | 0 | 2016-02-07 17:38:51.069130 | server | 1 | 2016-02-07 17:38:51.078138 | client | 1 | 2016-02-07 17:38:51.078138 | client | 1 | 2016-02-07 17:38:51.078138 | client | 1 | 2016-02-07 17:38:51.079150 | server | 0 | 2016-02-07 17:38:51.236551 | client | 1 | 2016-02-07 17:38:51.237552 | client | 1 | 2016-02-07 17:38:51.237552 | client | 1 | 2016-02-07 17:38:51.425074 | server | 1 | 2016-02-07 17:38:51.425074 | server | 1 | 2016-02-07 17:38:51.425074 | server | 1 | 2016-02-07 17:38:51.425074 | server | 1 | 2016-02-07 17:38:51.425074 | server | 1 | 2016-02-07 17:38:51.425074 | server | 1 | 2016-02-07 17:38:51.425074 | server | 1 | 2016-02-07 17:38:51.425074 | server | 1 | 2016-02-07 17:38:51.426076 | server | 2 | 2016-02-07 17:38:51.437604 | client | 1 | 2016-02-07 17:38:51.437604 | client | 2 | 2016-02-07 17:38:51.437604 | thread10996 | 2 | 2016-02-07 17:38:51.441964 | client | 0 | 2016-02-07 17:38:51.450476 | client | 1 | 2016-02-07 17:38:51.453478 | client | 2 | 2016-02-07 17:38:51.471997 | client | 1 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.878350 | client | 0 | 2016-02-07 17:38:54.892866 | client | 1 | 2016-02-07 17:38:54.897370 | client | 1 | 2016-02-07 17:38:54.900373 | client | 0 | 2016-02-07 17:38:54.923398 | server | 0 | 2016-02-07 17:38:54.923398 | server | 1 | 2016-02-07 17:38:54.923398 | server | 1 | 2016-02-07 17:38:54.923398 | server | 1 | 2016-02-07 17:38:54.923398 | server | 1 | 2016-02-07 17:38:54.930404 | server | 1 | 2016-02-07 17:38:54.930404 | server | 1 | 2016-02-07 17:38:54.930905 | server | 0 | 2016-02-07 17:38:54.934908 | server | 0 | 2016-02-07 17:38:56.606648 | server | 1 | 2016-02-07 17:38:56.606648 | client | 1 | 2016-02-07 17:38:56.617663 | server | 1 | app | Stonehearth Version 0.14.0.519 (x64)
core.config | user id is 4f56d5a2-e6a1-11e4-95f0-448a5b84de12
core.config | session id is a59fb282-cdc1-11e5-b0a6-448a5b84de12
core.system | Initializing crash reporter
lua.code | lua jit disabled in 64-bit builds. set force_lua_jit to override
lua.data | lua jit is disabled
resources | Module rayyas_children_ui version 2 is deferred load)
resources | Modules are verified pristine.
app | Running Stonehearth server on port 23168
renderer.renderer | Initializing OpenGL
physics.navgrid | subspace pathfinder is enabled
mod radiant | lua controller lifetime tracking set to "nil"
renderer.renderer | Determining window placement
renderer.renderer | Selecting monitor at 8, 54
renderer.renderer | Creating OpenGL Window
mod stonehearth.ai.service | [] enable_cpp_compound_action is on
renderer.renderer | Creating OpenGL Context
renderer.renderer | Finished OpenGL Initialization
horde.general | Initializing GL2 backend using OpenGL driver ‘4.5.0 NVIDIA 361.75’ by ‘NVIDIA Corporation’ on 'GeForce GTX 970/PCIe/SSE2’
lua.memory | lua shared heap size: 9.807 MB.
lua.memory | o: outstanding allocs
lua.memory | 64 bytes (o: 22965) : ########################################
lua.memory | 40 bytes (o: 10668) : ##################
lua.memory | 48 bytes (o: 4934) : ########
lua.memory | 160 bytes (o: 4623) : ########
lua.memory | 80 bytes (o: 3935) : ######
lua.memory | … remaining allocs are each < 5% of the count
network | server allocating new send buffer (total: 0)
browser | cef started.
browser | Navigate called without an existing browser!
browser | Doing a buffered navigation…
physics.navgrid | subspace pathfinder is enabled
mod radiant | lua controller lifetime tracking set to "nil"
network | client allocating new send buffer (total: 0)
client.core | user feedback is on
client.core | loading save “1454865919377”:
client.core | {
client.core | “name” : “”,
client.core | “town_name” : “West Greenspring”,
client.core | “game_date” : {
client.core | “day” : 7,
client.core | “month” : 3,
client.core | “year” : 1000,
client.core | “hour” : 20,
client.core | “minute” : 48
client.core | },
client.core | “timestamp” : 1454865919377,
client.core | “time” : “2/7/2016, 5:25:19 PM”,
client.core | “jobs” : {
client.core | “crafters” : 7,
client.core | “workers” : 9,
client.core | “soldiers” : 4
client.core | },
client.core | “version” : “0.14.0.519”,
client.core | “save_version” : 10
client.core | }
lua.code | Shutting down script host.
lua.code | Script host destroyed.
physics.navgrid | subspace pathfinder is enabled
simulation.core | Restarting game.
simulation.core | Shutting down traces.
simulation.core | Shutting down game objects.
simulation.core | All entities and datastores have been destroyed.
lua.code | Shutting down script host.
lua.code | Script host destroyed.
simulation.core | Shutting down data objects.
physics.navgrid | subspace pathfinder is enabled
simulation.core | Loading save
dm.store | load progress 99%…
client.core | server reported load progress of 99%
dm.store | load objects finished!

Versions and Mods:

No Mods, x64 build release 519

System Information:

Windows 10, GTX 970, external monitor

Basic trouble shooting didn’t help

jomaxro · February 8, 2016, 2:59am

Hey there @brackex, welcome to the Discourse! Sorry to hear that you are having issues loading saves.

Couple of questions for you, let’s see if we can get you up and running:

Are you able to start a new game successfully?
If so, can you save and load that game?
What build of the game were the saves originally created in?
Is there a crash.dmp in your install directory? If so, please upload it.

brackex · February 8, 2016, 5:42pm

I can make a new game and save / load it. After doing that I tried loading my previous game and it still crashes
The saves were made in this build, ascendancy, temperate, normal. If thats what you mean by which type
I’m a new user so I can’t upload files. When will that change?

jomaxro · February 8, 2016, 5:49pm

It just did. I manually bumped your TL. For spam prevention purposes new users are restricted from a lot of things (like uploading) until they have read 30 posts and spent at least 10 minutes reading.

If you could upload your crash.dmp, as well as the saves that are crashing the game, that would be appreciated. I’ll ping @Albert to see if he can take a look.

To upload a save, locate the folder in C:\Program Files (x86)\Steam\steamapps\common\Stonehearth\saved_games (assuming a default Steam install), zip the individual save’s folder (not the entire saved_games folder), and upload it. If the *.zip is less than 10 MB, feel free to upload it directly to the Discourse. If larger, please upload it to a cloud storage site like Dropbox, Google Drive, File Dropper, etc. and post the sharing link here.

Albert · February 8, 2016, 6:06pm

@brackex - Welcome to the forum! Sorry that your game crashed. The crash.dmp file was successfully reported to the server so you don’t need to do anything else. Someone here will take a look at it and see if we can find the problem. Thanks for reporting!

brackex · February 8, 2016, 9:19pm

Thanks for looking in to this guys.

Every couple of patches I give the game a go and I’m really looking forward to seeing whats its like when you decide its finished.

Its great already

brackex · February 11, 2016, 7:28pm

Not sure if this is relevant but I took a steam screenshot of the game that wouldn’t load.

I did another one on a different save today and the next time I loaded it crashed right after.
I managed to go back to a previous save it it was ok

jomaxro · February 11, 2016, 7:32pm

Hey again @brackex, I believe @Albert is still looking into your crash.dmp, but uploading the save that doesn’t load might be helpful (not sure a screenshot would…).

To upload a save, locate the folder in C:\Program Files (x86)\Steam\steamapps\common\Stonehearth\saved_games (assuming a default Steam install), zip the individual save’s folder (not the entire saved_games folder), and upload it. If the *.zip is less than 10 MB, feel free to upload it directly to the Discourse. If larger, please upload it to a cloud storage site like Dropbox, Google Drive, File Dropper, etc. and post the sharing link here.

brackex · February 12, 2016, 5:21pm

I meant that the only thing I can think of that I did different was using f12 to get a screenshot in steam.
Wondering if that could cause a problem.

Now this is a bit different but the zip file compression was just over 10mb.
7zip which is free to download has a better compression so I did that and it went to 6.5mb.
Unfortunately .7z files aren’t on your approved list so I had to zip the 7z file!

1454864992326.zip (6.3 MB)

yshan · February 12, 2016, 9:41pm

Thank you for the save! It is showing me all sorts of bugs to fix. Very helpful!
I am working on fixes so it’ll load up again.
-Yang

brackex · February 12, 2016, 10:13pm

No problem

not 20 characters

yshan · February 22, 2016, 10:24pm

Hi,
This save should be load-able again in r524
Please let me know if you run into any more issues with it.
Thanks
-Yang

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Crashing on Load

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