Black screen on launch

hey, i’ve tried everything suggested by the other threads regarding this problem, but nothing seems to work for me. my .log is way shorter then others but i can’t read it :(. to me it seems like a problem with lua, but maybe someone can help me figure out what the problem is.

my .log:
2016-09-22 17:01:07.307830 | server | 1 | app | Stonehearth Version 0.15.0.549 (x64)
2016-09-22 17:01:07.308831 | server | 1 | core.config | user id is e5508ee8-80d0-11e6-b334-00ff24eef35c
2016-09-22 17:01:07.309832 | server | 1 | core.config | session id is 63d98630-80d5-11e6-a7a2-00ff24eef35c
2016-09-22 17:01:07.309832 | server | 0 | core.system | Initializing crash reporter
2016-09-22 17:01:07.813167 | server | 0 | lua.data | lua jit is disabled
2016-09-22 17:01:09.896545 | server | 1 | resources | Modules are verified pristine.
2016-09-22 17:01:10.398877 | server | 1 | app | Running Stonehearth server on port 46161
2016-09-22 17:01:10.401879 | client | 1 | renderer.renderer | Initializing OpenGL
2016-09-22 17:01:10.401879 | server | 0 | physics.navgrid | subspace pathfinder is enabled
2016-09-22 17:01:10.405882 | client | 1 | renderer.renderer | Determining window placement
2016-09-22 17:01:10.405882 | client | 1 | renderer.renderer | Selecting monitor at 18, 76
2016-09-22 17:01:10.406883 | client | 1 | renderer.renderer | Creating OpenGL Window
2016-09-22 17:01:10.438903 | server | 1 | mod radiant | lua controller lifetime tracking set to "nil"
2016-09-22 17:01:10.507949 | server | 0 | mod stonehearth.ai.service | [] enable_cpp_compound_action is on
2016-09-22 17:01:11.195708 | client | 1 | renderer.renderer | Creating OpenGL Context
2016-09-22 17:01:11.197708 | client | 1 | renderer.renderer | Finished OpenGL Initialization
2016-09-22 17:01:11.201711 | client | 1 | horde.general | Initializing GL2 backend using OpenGL driver ‘4.5.0 NVIDIA 372.90’ by ‘NVIDIA Corporation’ on 'GeForce GTX 670MX/PCIe/SSE2’
2016-09-22 17:01:11.576162 | client | 1 | browser | cef started.
2016-09-22 17:01:11.602178 | client | 0 | physics.navgrid | subspace pathfinder is enabled
2016-09-22 17:01:11.655213 | client | 1 | mod radiant | lua controller lifetime tracking set to "nil"
2016-09-22 17:01:12.037466 | client | 2 | network | client allocating new send buffer (total: 0)
2016-09-22 17:01:12.817985 | client | 1 | client.core | user feedback is on
2016-09-22 17:01:19.815404 | client | 0 | renderer.renderer | window closed. exiting process

Update your game, there is 3 major updates already after your version. (you are at a15, the game is already at a18)

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Black screen on launch is usually caused by security software. If you’re still having problems after updating, check this list of programs and let us know what security software you’re running:

http://discourse.stonehearth.net/t/crashing-on-start-read-this-updated-november-29/13297

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Hey there @Marino, welcome to the Discourse :smiley:!

If @BrunoSupremo’s suggestion to update your game, and @Albert’s linked topic doesn’t solve the issue, could you please upload your crash.dmp for us to review? Assuming you installed via Steam, that file would be located in C:\Program Files (x86)\Steam\steamapps\common\Stonehearth.

@jomaxro - Black screen is a sign that the Stonehearth client is hanging and can’t connect to the (local) server. Since it’s just waiting around and the player manually closes it, it generally won’t have a crash dump.

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That’s too bad - I thought that lavasoft was usually viewable via a dump - did that cause a crash and not a black screen? (It’s been a while since I’ve seen a lavasoft related error.)

I thought Lavasoft was in instacrash. It’s been a while, so I’m not sure anymore.

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sorry for being unclear. as i said (kinda unclear) i tried evertything that was already suggested. i updated my drivers, i don’'t have any lavasoft ad-aware running. i updated my game, to alpha 18, and still get the same results.

my new stonehearth.log:

2016-09-23 22:28:28.635139 | server | 1 | app | Stonehearth Version 0.18.0.3131 (x64)
2016-09-23 22:28:28.636140 | server | 1 | core.config | user id is bfa47144-7dd5-11e6-8f6c-00ff24eef35c
2016-09-23 22:28:28.636140 | server | 1 | core.config | session id is 496959f4-81cc-11e6-980a-00ff24eef35c
2016-09-23 22:28:28.638141 | server | 0 | core.system | Initializing crash reporter
2016-09-23 22:28:28.639142 | server | 0 | lua.data | lua jit is disabled
2016-09-23 22:28:28.645148 | server | 1 | resources | Module candledark version 1 is out of data (expected: 3)
2016-09-23 22:28:28.656154 | server | 1 | resources | Module frostfeast version 1 is out of data (expected: 3)
2016-09-23 22:28:28.682171 | server | 1 | resources | Module rayyas_children_ui version 3 is deferred load)
2016-09-23 22:28:28.684172 | server | 1 | resources | Module Russian version 2 is out of data (expected: 3)
2016-09-23 22:28:32.431659 | server | 1 | resources | Modules are verified pristine.
2016-09-23 22:28:32.474688 | server | 1 | app | Running Stonehearth server on port 42800
2016-09-23 22:28:32.474688 | client | 1 | renderer.renderer | Initializing OpenGL
2016-09-23 22:28:32.475688 | server | 0 | physics.navgrid | subspace pathfinder is enabled
2016-09-23 22:28:32.479691 | client | 1 | renderer.renderer | Determining window placement
2016-09-23 22:28:32.479691 | client | 1 | renderer.renderer | Selecting monitor at 9, 76
2016-09-23 22:28:32.479691 | client | 1 | renderer.renderer | Creating OpenGL Window
2016-09-23 22:28:32.506710 | server | 1 | mod radiant | lua controller lifetime tracking set to "nil"
2016-09-23 22:28:32.544735 | server | 0 | mod stonehearth.ai.service | [] enable_cpp_compound_action is on
2016-09-23 22:28:32.788901 | server | 1 | lua.memory | lua shared heap size: 8.084 MB.
2016-09-23 22:28:32.788901 | server | 1 | lua.memory | o: outstanding allocs
2016-09-23 22:28:32.788901 | server | 1 | lua.memory | 64 bytes (o: 13122) : ########################################
2016-09-23 22:28:32.788901 | server | 1 | lua.memory | 40 bytes (o: 9830) : #############################
2016-09-23 22:28:32.788901 | server | 1 | lua.memory | 48 bytes (o: 5566) : ################
2016-09-23 22:28:32.788901 | server | 1 | lua.memory | 72 bytes (o: 3035) : #########
2016-09-23 22:28:32.788901 | server | 1 | lua.memory | … remaining allocs are each < 5% of the count
2016-09-23 22:28:33.481077 | client | 1 | renderer.renderer | Creating OpenGL Context
2016-09-23 22:28:33.484078 | client | 1 | renderer.renderer | Finished OpenGL Initialization
2016-09-23 22:28:33.485079 | client | 1 | horde.general | Initializing GL2 backend using OpenGL driver ‘4.5.0 NVIDIA 372.90’ by ‘NVIDIA Corporation’ on 'GeForce GTX 670MX/PCIe/SSE2’
2016-09-23 22:28:33.619167 | client | 1 | browser | cef started.
2016-09-23 22:28:33.620168 | client | 2 | browser | Navigate called without an existing browser!
2016-09-23 22:28:33.622171 | thread8148 | 2 | browser | Doing a buffered navigation…
2016-09-23 22:28:33.668200 | client | 0 | physics.navgrid | subspace pathfinder is enabled
2016-09-23 22:28:33.698221 | client | 1 | mod radiant | lua controller lifetime tracking set to "nil"
2016-09-23 22:28:33.712230 | client | 2 | network | client allocating new send buffer (total: 0)
2016-09-23 22:28:33.785278 | client | 1 | client.core | user feedback is off
2016-09-23 22:28:42.916986 | client | 0 | renderer.renderer | window closed. exiting process

It still looks like some program on your system is blocking the Stonehearth client. If you dump your process list from Task Manager alphabetically, I can take a look and see if anything is suspicious.

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@Albert thanks for your response. just when i was about to start the game to deliver you the information you asked for, the game magically worked :). i don’t know if it’s because of an update or something, or maybe something with my system but i’m really glad that it finally works!

2 Likes

Cool! Thanks for the update. If it was a third party program, maybe they updated their whitelist. If you do figure it out (whatever the cause) please let us know!

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