Stone Hearth Will not load from steam

Support Other Reports
1

immediate crash to desktop

2016-02-12 18:36:14.124089 | server | 1 | app | Stonehearth Version 0.14.0.523 (x64)
2016-02-12 18:36:14.124089 | server | 1 | core.config | user id is 6a3e6512-d1b3-11e5-a707-d43d7ef455b8
2016-02-12 18:36:14.124089 | server | 1 | core.config | session id is 67a077e0-d1e1-11e5-81ac-d43d7ef455b8
2016-02-12 18:36:14.124089 | server | 0 | core.system | Initializing crash reporter
2016-02-12 18:36:14.648726 | server | 0 | lua.data | lua jit is disabled
2016-02-12 18:36:14.711226 | server | 1 | resources | Module rayyas_children_ui version 2 is deferred load)
2016-02-12 18:36:17.678091 | server | 1 | resources | Modules are verified pristine.
2016-02-12 18:36:18.873910 | server | 0 | core.system | Could not find an open port to host Stonehearth!: open: The requested service provider could not be loaded or initialized
2016-02-12 18:36:18.873910 | server | 0 | sysinfo | Memory Stats: Fatal Exception
2016-02-12 18:36:18.873910 | server | 0 | sysinfo | Total System Memory: 7.955 GB (8541507584 bytes)
2016-02-12 18:36:18.873910 | server | 0 | sysinfo | Current Memory Usage: 63.813 MB (66912256 bytes)
2016-02-12 18:36:18.873910 | server | 0 | sysinfo | Total Address Space: 128.000 TB (140737488224256 bytes)
2016-02-12 18:36:18.873910 | server | 0 | sysinfo | Available Address Space: 128.000 TB (140737207324672 bytes)
2016-02-12 18:36:18.873910 | server | 0 | sysinfo | Used Address Space: 267.887 MB (280899584 bytes)

latest version no mods
System Information:

Windows 8 AMD Radeon HD 7700 Series external monitor

2

hey there @NasalEye, welcome to the discourse :smile:

sorry to hear the game is crashing for you. from looking at the log it appears it might be crashing due to a firewall or such, perhaps check this thread and see if you have any of the listed programs installed,

http://discourse.stonehearth.net/t/crashing-on-start-read-this-updated-november-29/13297?u=8bitcrab

3

I checked the firewall and it’s off and I don’t have any of the programs installed

4

i can’t check the crash.dmp, so i’m going to page @Albert, he can probably find the cause of the crash.

5

Hi @NasalEye
The error causing the crash is Could not find an open port to host Stonehearth!: open: The requested service provider could not be loaded or initialized.

I typed that error “The requested service provider could not be loaded or initialized.” into google and got this page as the first result: Windows Update service unable to start, Error 0x8007277a Solved - Windows 7 Help Forums

The post suggests:

This could be an issue with third party winsock. You can reset winsock. Here’s how you can do it.

1.Click the Windows Start button.

  1. Type Cmd in the Start Search text box and press Ctrl-Shift-Enter (keyboard shortcut to run Command Prompt as Administrator). Click Continue to allow elevation request.

  2. Type netsh winsock reset in the Command Prompt shell, and then press the Enter key.

  3. Type netsh int ipv4 reset in the Command Prompt shell, and then press the Enter key.

  4. If you use ipv6, type netsh int ipv6 reset in the Command Prompt shell, and then press the Enter key.

Note: you may need to run Network Diagnostics afterwards to “repair” your connection after this.

Hope this helps!
-Yang

4 Likes
6

Also see Froggy’s post here for more information:

http://discourse.stonehearth.net/t/res-stonehearth-is-completely-unable-to-launch-reset-network-adapter/15201/18

1 Like