I, too, am getting this error,
Errors out, no crash, white screen otherwise, closes gracefully.
System Information
Time of this report: 12/4/2013, 01:08:59
Machine name: *************
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio 1558
BIOS: Ver 1.00 BIOS A06 PARTTBLr
Processor: Intel® Core™ i5 CPU M 430 @ 2.27GHz (4 CPUs), ~2.3GHz
Memory: 6144MB RAM
Available OS Memory: 6004MB RAM
Page File: 4101MB used, 7906MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Mobility Radeon HD 5470
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68E0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_04131028&REV_00
Display Memory: 3758 MB
Dedicated Memory: 1012 MB
Shared Memory: 2746 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD020B
Native Mode: 1920 x 1080§ (59.934Hz)
Output Type: Internal
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0716 (English)
Driver Version: 8.680.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/18/2009 00:18:20, 4675584 bytes
WHQL Logo’d: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BA0-11CF-5471-1924A1C2C535}
Vendor ID: 0x1002
Device ID: 0x68E0
SubSys ID: 0x04131028
Revision ID: 0x0000
Driver Strong Name: oem76.inf:ATI.Mfg.NTamd64.6.0:ati2mtag_Manhattan:8.680.0.0:pci\ven_1002&dev_68e0&subsys_04131028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers / Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280413&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6267.0000 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 1/20/2010 15:10:00, 505856 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No
Sound Capture Devices
Description: Microphone Array (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6267.0000 (English)
Driver Attributes: Final Retail
Date and Size: 1/20/2010 15:10:00, 505856 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Microphone / Line In (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6267.0000 (English)
Driver Attributes: Final Retail
Date and Size: 1/20/2010 15:10:00, 505856 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Rec. Playback (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6267.0000 (English)
Driver Attributes: Final Retail
Date and Size: 1/20/2010 15:10:00, 505856 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Programmable Hotkeys
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x5081
FF Driver: n/a
Device Name: Bluetooth Remote Control HID Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFFFE, 0xFFFE
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
- USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
±+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| ±+ Generic USB Hub
| | | Vendor/Product ID: 0x0A5C, 0x4500
| | | Location: Port_#0001.Hub_#0004
| | | Matching Device ID: usb\class_09
| | | Service: usbhub
| | |
| | ±+ USB Human Interface Device
| | | | Vendor/Product ID: 0x413C, 0x8162
| | | | Location: Port_#0002.Hub_#0005
| | | | Matching Device ID: usb\vid_413c&pid_8162
| | | | Service: HidUsb
| | | |
| | | ±+ HID-compliant consumer control device
| | | | | Vendor/Product ID: 0x413C, 0x8162
| | | | | Matching Device ID: hid_device_up:000c_u:0001
| | | | |
| | | ±+ HID-compliant mouse
| | | | | Vendor/Product ID: 0x413C, 0x8162
| | | | | Matching Device ID: hid_device_system_mouse
| | | | | Service: mouhid
| | | |
| | ±+ USB Human Interface Device
| | | | Vendor/Product ID: 0x413C, 0x8161
| | | | Location: Port_#0001.Hub_#0005
| | | | Matching Device ID: usb\vid_413c&pid_8161
| | | | Service: HidUsb
| | | |
| | | ±+ HID Keyboard Device
| | | | | Vendor/Product ID: 0x413C, 0x8161
| | | | | Matching Device ID: hid_device_system_keyboard
| | | | | Service: kbdhid
Gameport Devices
PS/2 Devices
- Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| - HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| - Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| - Dell Touchpad
| Matching Device ID: *pnp0f13
| Upper Filters: SynTP
| Service: i8042prt
| - HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| - Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 44.6 GB
Total Space: 461.9 GB
File System: NTFS
Model: ST9500420AS ATA Device
Drive: D:
Model: TSSTcorp DVD+-RW TS-T633C ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
System Devices
Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02\3&4F11E61&0&00
Driver: n/a
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_04131028&REV_03\4&C5D906C&0&00E5
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_04131028&REV_06\3&11583659&0&E5
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_04131028&REV_06\3&11583659&0&FB
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_04131028&REV_A6\3&11583659&0&F0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA68&SUBSYS_04131028&REV_00\4&E61326D&0&0108
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_04131028&REV_06\3&11583659&0&E4
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family 4 Port SATA AHCI Controller - 3B29
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_04131028&REV_06\3&11583659&0&FA
Driver: n/a
Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_04131028&REV_12\3&11583659&0&08
Driver: n/a
Name: ATI Mobility Radeon HD 5470
Device ID: PCI\VEN_1002&DEV_68E0&SUBSYS_04131028&REV_00\4&E61326D&0&0008
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_04131028&REV_06\3&11583659&0&E3
Driver: n/a
Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_04131028&REV_06\3&11583659&0&F8
Driver: n/a
Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_04131028&REV_12\3&11583659&0&00
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02\3&4F11E61&0&13
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_04131028&REV_06\3&11583659&0&E1
Driver: n/a
Name: Ricoh PCIe xD-Picture Card Controller
Device ID: PCI\VEN_1180&DEV_E852&SUBSYS_04131028&REV_01\4&339CFF4&0&02E4
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02\3&4F11E61&0&12
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_04131028&REV_06\3&11583659&0&E0
Driver: n/a
Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_E832&SUBSYS_04131028&REV_01\4&339CFF4&0&03E4
Driver: n/a
Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02\3&4F11E61&0&11
Driver: n/a
Name: Intel(R) Centrino(R) Advanced-N 6200 AGN
Device ID: PCI\VEN_8086&DEV_422C&SUBSYS_13218086&REV_35\4&2A75F950&0&00E1
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_04131028&REV_06\3&11583659&0&D0
Driver: n/a
Name: Ricoh PCIe SD/MMC Host Controller
Device ID: PCI\VEN_1180&DEV_E822&SUBSYS_04131028&REV_01\4&339CFF4&0&00E4
Driver: n/a
Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02\3&4F11E61&0&10
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_04131028&REV_06\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_04131028&REV_06\3&11583659&0&E8
Driver: n/a
Name: Ricoh PCIe Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_E230&SUBSYS_04131028&REV_01\4&339CFF4&0&01E4
Driver: n/a
Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02\3&4F11E61&0&01
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_04131028&REV_06\3&11583659&0&D8
Driver: n/a
Name: Intel(R) Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_04131028&REV_06\3&11583659&0&FE
Driver: n/a