Refund contact for linux port backers


I backed the game since it hit the linux port stretch goal but now since they said they won’t finish/do the port I’m kinda lost. The same happened with other games like Kingdom Come and they refunded me the money. So is there any chance for that on stonehearth as well? I contacted them several times via kickstarter and the support mail on the website as wel but no response at all.

This is really frustrating :confused:

1 Like

@brad FYI

1 Like

We do have the refund information from people who contacted us via Kickstarter or our support address and we will be sending refunds out soon. Since it turns out that Kickstarter itself doesn’t have a refund function (for older projects) we had to set up a process ourselves and we’re just completing that. (Also, for the past few weeks we’ve been very focused on completing 1.0 so haven’t had the opportunity yet to focus on anything else.) But rest assured, the refunds will be coming to those linux port backers who requested them.


that sounds really fair, thanks for the update so I will wait a bit longer for a reply


3 weeks have passed and still no update on the refund for me :frowning: is there any ETA?

Any update on this @sdee?


I’m sorry, the process is completely manual, and I’m way backlogged :frowning:

1 Like

Hi, I also didn’t get a reply on my Kickstarter message. I’m waiting…

I’m sure you’ll get a lovely message thanking you for the interest free loan of your money.


1 Like

@sdee ping?

I’m still super backlogged, sorry! ETA… how about before 1.1 in December.

Wow, there must have been way more Linux backers than I thought.

Pretty shabby, taking the money, dropping support at the last moment and then inability to pay refunds.

Though there is some truth to your words, - you–aren’t a Linux backer are you @oldmacman? Because you tend to bitch a lot for someone who isn’t :’) sorry but it’s true

Given your disregard for any other platform, you must be a Windows backer :computer:

1 Like