Problem starting the game

Support
1

I purchased the game on STEM after downloading it does not start

2

The common fix for this issue can be found on the ACE Discord FAQ:

  1. My game says it’s launching and then goes back to ‘Play’ -OR- It only works in 32-bit!

This has happened a lot lately and it does so because of a missing or broken/different version dll file. Stonehearth is using these libraries in version 1.0.2h so updating them in the /x64 subdirectory should let it all work fine again. You can replace these dll by following these instructions:

  • Find and download OpenSSL version 1.0.2i (You can google the file named openssl-1.0.2i-x64_86-win64.zip )
  • Rename or delete libeay32.dll and ssleay32.dll from the /x64 subfolder of the game. (Refer to 15 to learn how to reach the game folder)
  • Extract the libraries libeay32.dll and ssleay32.dll from the archive downloaded in the first step and copy them to the /x64 subfolder of the game
  • That’s it! Try running the game now!

(If you can’t find the correct OpenSSL file to download, we’re making it available here now) Dropbox - openssl-1.0.2i-x64_86-win64.zip - Simplify your life

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Suddenly constant crashing and failure to launch
3

This worked for me, thanks man :smiley:

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