OpenGL not found (remote desktop)

Hey Guys,

I don’t get the game running here, it keeps saying it can’t find my openGL.
My drivers are up to date and so is my system :slight_smile:

Setup:
Windows 10 (Tried running on compatibility)
i7-4790
2 x Nvidea 980ti
16GB RAM

Log:

2017-01-03 14:11:33.625213 | server | 1 | app | Stonehearth Version 0.19.0.687 (x64)
2017-01-03 14:11:33.625213 | server | 1 | core.config | user id is cfa293dc-d1b3-11e6-b97d-d8cb8a53cbdf
2017-01-03 14:11:33.626214 | server | 1 | core.config | session id is 262f16e2-d1b6-11e6-b324-d8cb8a53cbdf
2017-01-03 14:11:33.626214 | server | 0 | core.system | Initializing crash reporter
2017-01-03 14:11:33.626214 | server | 0 | lua.data | lua jit is disabled
2017-01-03 14:11:33.642231 | server | 1 | resources | Module rayyas_children_ui version 3 is deferred load)
2017-01-03 14:11:35.047612 | server | 1 | resources | Modules are verified pristine.
2017-01-03 14:11:35.063629 | server | 1 | app | Running Stonehearth server on port 12681
2017-01-03 14:11:35.064630 | server | 0 | physics.navgrid | subspace pathfinder is enabled
2017-01-03 14:11:35.067633 | client | 1 | renderer.renderer | Initializing OpenGL
2017-01-03 14:11:35.068634 | client | 1 | renderer.renderer | Determining window placement
2017-01-03 14:11:35.069635 | client | 1 | renderer.renderer | Selecting monitor at 0, 0
2017-01-03 14:11:35.069635 | client | 1 | renderer.renderer | Creating OpenGL Window
2017-01-03 14:11:35.072637 | server | 1 | mod radiant | lua controller lifetime tracking set to "nil"
2017-01-03 14:11:35.083648 | server | 0 | mod stonehearth.ai.service | [] enable_cpp_compound_action is on
2017-01-03 14:11:35.320880 | client | 1 | renderer.renderer | GLFW Error (65542): WGL: The driver does not appear to support OpenGL
2017-01-03 14:11:36.919443 | client | 1 | renderer.renderer | GLFW Error (65544): WGL: Failed to find a suitable pixel format
2017-01-03 14:11:36.920444 | client | 1 | renderer.renderer | Error trying to create glfw window. (size:(1920, 1080) fullscreen:false)
2017-01-03 14:11:36.920444 | client | 1 | renderer.renderer | Display device 0: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.920444 | client | 1 | renderer.renderer | Display device 1: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.920444 | client | 1 | renderer.renderer | Display device 2: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.920444 | client | 1 | renderer.renderer | Display device 3: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 4: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 5: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 6: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 7: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 8: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 9: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 10: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 11: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 12: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 13: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 14: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 1 | renderer.renderer | Display device 15: NVIDIA GeForce GTX 980 Ti
2017-01-03 14:11:36.921445 | client | 0 | core.system | Error: Unable to create glfw window: WGL: Failed to find a suitable pixel format (code: 65544)

Any help would be welcome!

Regards,

Dark

Welcome to the forum, @Darkwistle :slight_smile:

Have you tried updating your graphic card drivers from here? :
http://www.nvidia.com/Download/index.aspx?lang=en-us
(search for your specific model)

1 Like

Thank you @Relyss!

Of course! As noted in the post my drivers are updated by the latest version, I even tried reinstalling (And of course rebooting) to make sure it isn’t a driver problem.

Regards,

Dark

2 Likes

Hm, very weird! Thanks for reporting this. Paging Chris for starters… summoning @not_owen_wilson !

1 Like

Alright, well, please let me know if there is a fix. Would very much like to play the game :slight_smile:
I will fiddle around a bit as well, and mention if I get it to work.

I wonder if this has anything to do with the 980ti’s being in SLI mode. You might try disabling SLI and see if that makes a difference.

2 Likes

I’m currently unable to test this since I don’t have access to my desktop (But can play on laptop instead :P)
Sunday I will be able to test disabling SLI, I will post the result after.

2 Likes

Update! Game is running, not because of the SLI tho.
Officially I tried running the game using remote dekstop, I often do this to run with better hardware when using my laptop, I never had any problem doing this so far since everything is running using the hardware of the desktop in the end.

But. I was wrong, apparently remote desktop made it unable to boot the game, I’m back behind my desktop now, and the games boots as it should.

Conclusion: SLI is not an issue, remote desktop is.

1 Like

Ah that makes sense. Thanks for letting us know!

1 Like

How do I fix the open GL problem?

Try updating your drivers from this page:
http://www.stonehearth.net/some-technical-stuff/

Otherwise, Stonehearth doesn’t work if you’re trying to run it through remote desktop.

That program doesn’t work on my pc but I get OpenGL not found and it won’t even start up

If you post the stonehearth.log file we’ll take a look.

Instructions on how to find the file are here under the section titled “Still having problems? Send us some info.”:
http://www.stonehearth.net/some-technical-stuff

how do i fix the remote desktop issue? as my drivers are up to date i’m also going to have new pc as this one has low end integrated graphics is the asus geforce gtx 1050 ti compatable ? becuse that the graphics i will use