Game doesn't start, please help (AVG Antivirus)

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1

When I try to open the game, nothing happens. I have tried everything told in the Crashing-On-Start post. I found a post of someone with the same problem as mine. I tried what they said in the post and the log changed a bit, but still the problem.

Log:
2016-08-09 15:11:21.490357 | server | 1 | app | Stonehearth Version 0.15.0.549 (x32)
2016-08-09 15:11:21.491357 | server | 1 | core.config | user id is f1e9e128-9426-11e5-af25-d050994f7ba8
2016-08-09 15:11:21.491357 | server | 1 | core.config | session id is c43a0e02-5e32-11e6-aad9-bcaec5d0f4af
2016-08-09 15:11:21.491357 | server | 0 | core.system | Initializing crash reporter
2016-08-09 15:11:21.997386 | server | 0 | lua.data | lua jit is disabled
2016-08-09 15:11:21.997386 | server | 1 | resources | Modules are verified pristine.
2016-08-09 15:11:21.999386 | server | 1 | app | Running Stonehearth server on port 12907
2016-08-09 15:11:22.001386 | server | 0 | physics.navgrid | subspace pathfinder is enabled
2016-08-09 15:11:22.002386 | client | 1 | renderer.renderer | Initializing OpenGL
2016-08-09 15:11:22.004386 | client | 1 | renderer.renderer | Determining window placement
2016-08-09 15:11:22.004386 | client | 1 | renderer.renderer | Selecting monitor at 0, 0
2016-08-09 15:11:22.004386 | client | 1 | renderer.renderer | Creating OpenGL Window
2016-08-09 15:11:22.012387 | server | 1 | resources | error looking for manifest in radiant: invalid file path ‘radiant/manifest.json’.
2016-08-09 15:11:22.012387 | server | 0 | lua.code | lua panic. forcing application exit
2016-08-09 15:11:22.012387 | server | 1 | lua.code | generating traceback…
2016-08-09 15:11:22.012387 | server | 0 | lua.code | – Script Error (lua) Begin -------------------------------
2016-08-09 15:11:22.012387 | server | 0 | lua.code | events
2016-08-09 15:11:22.012387 | server | 0 | lua.code | stack traceback:
2016-08-09 15:11:22.012387 | server | 0 | lua.code | – Lua Error End -------------------------------

Stonehearth Version 0.15.0.549 (x32). No mods. (My system is actually x64, but running the x64 version makes the log shorter and without any useful information. And still the game closed.

Notes:

This is my user_settings.json, modified as they said in the post I read:

{
    "user_id" : "f1e9e128-9426-11e5-af25-d050994f7ba8",
    "collect_analytics" : true,
    "enable_auto_save" : false,
    "renderer" : {
        "run_once" : true,
        "use_high_quality" : false,
        "enable_ssao" : false,
        "enable_shadows" : false,
        "shadow_resolution" : 256,
        "msaa_samples" : 0,
        "shadow_quality" : 1,
        "max_lights" : 30,
        "enable_vsync" : false,
        "enable_fullscreen" : false,
        "screen_width" : 1920,
        "screen_height" : 1018,
        "draw_distance" : 1000
    },
    "audio" : {
        "bgm_volume" : 0.6,
        "efx_volume" : 0.6
    },
    "enable_lua_jit" : false,
    "force_32_bit" : true,
    "language" : "en"
    }
2

Welcome to the forum, @PTM_2563 :slight_smile:

You have quite an old version of Stonehearth. I’d recommend to update it first (Steam should auto-update it, but if you’re not a Steam user, go to your Humble Bundle library and manually redownload the game).

In the log there’s this error about the radiant mod. Have you modified / unzipped any mod in the mods folder, perhaps?

2 Likes
3

if you have any mods might be the issue delete them and try again

1 Like
4

No mods. As I said, I think it could be because I’m running a x32 bits when my system is x64 bits. But if I try to open the x64 version, the log is completely useless:

2016-08-09 21:45:22.561549 | server | 1 | app | Stonehearth Version 0.15.0.549 (x64)
2016-08-09 21:45:22.562549 | server | 1 | core.config | user id is f1e9e128-9426-11e5-af25-d050994f7ba8
2016-08-09 21:45:22.562549 | server | 1 | core.config | session id is cf673d72-5e69-11e6-bf68-bcaec5d0f4af
2016-08-09 21:45:22.565549 | server | 0 | core.system | Initializing crash reporter
2016-08-09 21:45:23.070578 | server | 0 | lua.data | lua jit is disabled
2016-08-09 21:45:23.070578 | server | 1 | resources | Modules are verified pristine.

5

@PTM_2563 - Your version of Stonehearth was released in March and we’ve fixed a number of issues since then. Try downloading the latest version and let us know the results.

1 Like
6

I tried. Still the same. EVERYTHING is the same (except the version,OK). Still happening. Still tried modificating the user_settings and still nothing happens.

But one of the times I tried, I got the message that said ‘Stoneheart is not working’ (or I don’t know how it’s in english, i’m Spanish :joy: ). But it wasn’t an emergent window. It appeared like a notificatiion in the bottom-right corner of the screen, with the sound icon, internet signal, battery and so.

I opened it and it sayed that it had stop working and it was sending the error data to Windows. I stopped the loading because Windows couldn’t do anything with Stoneheart :joy: .

7

The very first error you posted indicates a bad installation. It looks like it can’t read the radiant.smod file in the mods folder.

Different behavior between 32 and 64 bit or starting the game and hanging on a black screen is usually caused by security software interfering with game. What firewall, anti-virus, privacy, software are you running?

1 Like
8

As I said, radiant.smod isn’t in the mods folder. I suppose because of that the error, but I don’t know why it tries to run it if it doesn’t exist.

And, yes, I’ve got AVG AntiVirus. I don’t really like it, but it’s the family’s PC and they don’t let me deleting it. It’s the thing I supposed was interfering, but I tried to disable it. I’ll try again and I’ll tell you the results.

9

Yeeeees you are the best team. I finally disabled AVG and after reinstalling stoneheart and putting the radiant.smod in the mods folder, it has finally open!! REALLY THANKS U R THE BEEEEST :grinning:

:grinning:

Really thanks,
Me

10

Only with 32-Bits (64 doesn’t open) but really thanks

11

Glad you got it running!