I just opened the buy the game by steam, I played only once the game does not open anymore, could you help me?
There is no such thing as an error or anything, it just does not open!
Hey there @Fabiano_Moretto, welcome to the Discourse! Sorry to hear that you are having difficulty launching the game. Let’s troubleshoot!
Please complete the following “questions” so we can get an understanding of the issue:
Summary:
[Enter basic crash description here. E.g. immediate crash to desktop, black screen with music playing, Windows error dialog popup, etc.]
Stonehearth.log:
[Paste your Stonehearth.log file here. The file is located in the game install directory. Default Steam location is C:\Program Files (x86)\Steam\steamapps\common\Stonehearth]
Attachments:
[Upload your crash.dmp (from the game install directory).]
Versions and Mods:
[What version of Stonehearth are you playing? Have you installed any mods?]
System Information:
[Please list Windows version (7, 8, 8.1, 10), video card (e.g. GTX 780), and monitor type (laptop panel or external monitor)]
Have you attempted basic troubleshooting steps here: http://discourse.stonehearth.net/t/crashing-on-start-read-this-updated-october-28/13297:
[Have you attempted all the steps detailed in linked post? Please do before posting!]
Notes:
[Any additional useful information]
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