Failure to launch: any help is appreciated

[Airgid]

Hello,

Been browsing the forum here for quite a bit and cannot find an answer to my question: so by now any help is more than welcome.

I purchased Stonehearth for my son through Steam and the bleeding game just does not want to launch. I get a small black screen that appears for a second or so and then vanishes, but no game launches.

Some basic stats for the system it is supposed to be operating on:

Windows 10 64 bit
16 GB RAM
Intel(R) Core™ i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Intel(R) uhd graphics 620 (Graphics card)

What have I done so far?

1. tried to force the game to run in 32 bit (adjusting the JSON file with “force_32_bit” : true)
2. IT Crowd favourite: reinstalling and turning it off and on again
3. Launching the game direct from the folder on my laptop
4. Launching it through steam; It says I played. But let’s be honest STEAM is lying
   
   
5. Browsing this forum for anything even remotely linked to my issue
6. Updated my drivers to made sure I had the latest version of all
7. Tried to find a crash log: I cannot access the crash log there is a crash_reporter app which does not seem to do much and which I cannot open

So yeah, all tips are more than welcome to get this baby running

[Stoneheartfan]

Hi,

I’ve seen this issue a lot, where you found the JSON file, in the same location there will be a file called User_Settings, in that file if you change force_32 bit to true, this should hopefully fix the problem.

I don’t believe you can change this from the JSON file, was this option in the JSON file or copied there?

Hope this helps

[Airgid]

Hi and thank you for the response. Unfortunately the JSON containing user settings is quite empty. even after rebooting, reinstalling etc…the works

[Airgid]

also I have the info: but no automatic option to change to 32 bit in this file: I typed it and added the snippit of code. but to no result