Hi, I bought Stonehearth to my girlfriend today, sadly when she tries to join my game she gets black screen (She can see cursor and hear music). However when she creates Singleplayer game it seems to work somewhat fine.
I already searched for a help on these topics (None of the helps etc. made any difference. )
Sheâs using Acer Aspire E15 (Not great but it should be able to run the game. Well at least Can You Run It tells us that it can. )
CPU: Intel Celeron N2940 1.83GHz
GPU: Nvidia GeForce 810M
RAM: 4GB
Any Ideas what could solve this problem, or is it just that her Laptop isnât good enough.
A little update: So after multiple tries it seems like the game wonât even start now.
Starting to get a little frustrated, anyone has any idea what could help�
@Wouter_Sikkema My thoughts as well but it runs singleplayer no problem and in multiplayer it should be little better since Iâm the host. Donât really get why the multiplayer issue though.
Maybe sheâs just not much of a joiner :â)? (have a similar issue with my gf, except my game explodes when I join her and not the other way round) seeing as I have the more beefy pc this is not an issue for us :â)
@Thaly could you get the log from her laptop after the blackscreen issue happens?
(The log gets overwritten everytime you open the game). Perhaps some error will appear on it after a bit of time on that blackscreen.
You can find the stonehearth.log inside C:\Program Files (x86)\Steam\steamapps\common\Stonehearth
(assuming you play through Steam).
Hmm I wonder if running in 32bit would work (you can find an option to force it in the user_settings.json). Or adding an exception for the game in her antivirus / firewall.
@Relyss I was thinking the same thing. Also we already tried that⌠itâs also mentioned in those guides I was linking, if I remember corectly. Gonna try the 32bit thing, thatâs only thing we didnât try.
@Relyss Also while we were trying this we found a possible bug. I canât invite my girlfriend to the game when she has Stonehearth already running, even when sheâs in a main menu.
Clients can only join the host after the host has already placed their banner inside the game.
That said, we know thereâs an issue with Steam Invites right now since they changed the Friend list UI, weâre looking into that.
Sorry that nothing is helping
If she was able to play fine before, thereâs no reason why she would get a black screen now.
I know when playing non-Steam multiplayer, client would get some black screen if it tries to play single player after that (because due to the user settings, it will still try to connect to host, so after some time it will finally time out and go to the main menu).
But it seems that some players have been experiencing black screens after we updated to 1.0 too so there might be something suspicious out there. From mods, to antivirus not liking that we patch so often.
If she tries running the Stonehearth.exe while not logged to Steam, does the blackscreen still appear?
This is kind of what sheâs experiencing. Could it be something in my PC? Iâm thinking if itâs not some kind of error on my side that times her our to main menu. (The main menu time out happens after like half an hour or so.)
Honestly, I donât mind that nothing is helping since you actually respond to me quite fast. Feels like Blizzard support. Fast and actually tries to help
So, this might point to an issue with Steam, which might / might not be related to the initial blackscreen when trying to connect to multiplayer described in the first post.
She could try disabling the Steam overlay and see if it helps.
Thereâs probably some other Steam setting that I canât remember that can also cause trouble.
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but it runs singleplayer no problem and in multiplayer it should be little better since Iâm the host. Donât really get why the multiplayer issue though. 
Gonna try the 32bit thing, thatâs only thing we didnât try.
Could it be something in my PC? Iâm thinking if itâs not some kind of error on my side that times her our to main menu. (The main menu time out happens after like half an hour or so.)
