Black screen and music (F5 to reload UI)

Summary: whenever i load the game i get a back screen and music, i can open the steam overlay but the game won’t load, ive whitelisted this game with both windows firewall and avast antivirus, i’ve tried turning them both off and oading the game but nothing seems to work, is there any way to fix this as i just bought this game for me and my brother yesterday

Steps to reproduce:

  1. load the game

Expected Results:
Game loads and i can play
Actual Results:
black screen and music game doesn’t load
Notes:
steam overlay still works
Attachments:

Version Number and Mods in use:
1.0
System Information:

1 Like

Sorry to hear that the game isn’t working :slightly_frowning_face:. How long did you wait at the black screen? Sometimes it can take a while to initialize the first time the game is run. Could you send over the stonehearth.log file? Should be somewhere like C:\Program Files (x86)\Steam\steamapps\common\Stonehearth

3 Likes

It won’t let me upload the log file because i’m a new user but here is a copy and paste of everything it says inside:
2018-08-14 18:14:52.479025 | server | 1 | app | Stonehearth Version 1.0.0.893 (x64)
2018-08-14 18:14:52.482017 | server | 1 | core.config | user id is b46004c3-d596-45e6-aad4-88d41f3bb198
2018-08-14 18:14:52.482017 | server | 1 | core.config | session id is 0eded392-a22a-4d70-ac61-a0ce2fe123ab
2018-08-14 18:14:52.482017 | server | 0 | app | Steam present.
2018-08-14 18:14:52.482017 | server | 0 | core.system | Initializing crash reporter
2018-08-14 18:15:10.708310 | server | 1 | resources | Modules have been modified by the user!
2018-08-14 18:15:11.148617 | server | 1 | resources | could not find resource for stonehearth:mining:base_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.168587 | server | 1 | resources | could not find resource for archipelago_biome/data/biome/archipelago_mining_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.178570 | server | 1 | resources | could not find resource for canyon_biome/data/biome/canyon_mining_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.195543 | server | 1 | resources | could not find resource for lorki_biome/data/biome/lorki_mining_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.200536 | server | 1 | resources | could not find resource for plains_biome/data/biome/plains_mining_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.205528 | server | 1 | resources | could not find resource for ems_biome_meadow/data/biome/meadow_mining_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.210520 | server | 1 | resources | could not find resource for ems_biome_rockymtns/data/biome/rocky_mining_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.215512 | server | 1 | resources | could not find resource for ems_biome_savanna/data/biome/savanna_mining_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.220504 | server | 1 | resources | could not find resource for white_cliffs_biome/data/biome/white_cliffs_mining_loot_table.json while processing mixintos for glassworks. ignoring.
2018-08-14 18:15:11.700751 | server | 1 | resources | could not find resource for norsehearth/services/server/population/data/norseling_population.json while processing mixintos for self_improvement. ignoring.
2018-08-14 18:15:11.705739 | server | 1 | resources | could not find resource for norsehearth/data/norseling_population.json while processing mixintos for self_improvement. ignoring.
2018-08-14 18:15:11.710731 | server | 1 | resources | could not find resource for populusque_romanus/data/populusque_romanus_population.json while processing mixintos for self_improvement. ignoring.
2018-08-14 18:15:11.727709 | server | 1 | resources | could not find resource for nordlingmod/data/nordlings_population.json while processing mixintos for self_improvement. ignoring.
2018-08-14 18:15:11.903432 | server | 0 | app | Running Stonehearth server on port 52060
2018-08-14 18:15:11.904431 | server | 0 | physics.navgrid | subspace pathfinder is enabled
2018-08-14 18:15:11.938377 | client | 0 | client.core | Connecting to local server…
2018-08-14 18:15:11.944368 | client | 1 | game_engine | Initializing OpenGL
2018-08-14 18:15:12.046203 | server | 1 | mod radiant | lua controller lifetime tracking set to “nil”
2018-08-14 18:15:12.293814 | client | 1 | game_engine | Determining window placement
2018-08-14 18:15:12.293814 | client | 1 | game_engine | Selecting monitor at 683, 395
2018-08-14 18:15:12.293814 | client | 1 | game_engine | Creating OpenGL Window
2018-08-14 18:15:12.310790 | server | 0 | mod stonehearth.ai.service | enable_cpp_placeholders is on
2018-08-14 18:15:12.310790 | server | 0 | mod stonehearth.ai.service | enable_cpp_compound_action is on
2018-08-14 18:15:12.614307 | client | 1 | game_engine | Creating OpenGL Context
2018-08-14 18:15:12.614307 | client | 1 | game_engine | Finished OpenGL Initialization
2018-08-14 18:15:12.616306 | client | 1 | horde.general | Initializing GL2 backend using OpenGL driver ‘4.4.0 - Build 20.19.15.4474’ by ‘Intel’ on ‘Intel® HD Graphics’
2018-08-14 18:15:13.453987 | client | 1 | browser | cef started.
2018-08-14 18:15:13.466971 | client | 1 | browser | Navigate called without an existing browser!
2018-08-14 18:15:13.480945 | thread10424 | 1 | browser | Doing a buffered navigation to http://radiant/stonehearth/ui/root/index.html
2018-08-14 18:15:13.865351 | client | 0 | physics.navgrid | subspace pathfinder is enabled
2018-08-14 18:15:14.006117 | client | 1 | client.core | user feedback is off
2018-08-14 18:15:40.408672 | client | 1 | game_engine | ignoring screen resize to (0, 0)

It looks like you have some mods already installed. Was the game working before you installed them? Does it work if you remove/disable them?

Can you try running the game without steam enabled? (Run the .exe in the steam folder directly) That should disable the mods you are subscribed to, which could be causing issues.

I’ve tried running through steam, the shortcut on my desktop and both the 32 and 64 bt versions that are in the folder, it still doesnt work with or without mods, i leave the game running 15-20 mins each time i load it

Can you try something for me? :merry:

When the screen is black and music starts playing, try waiting a bit and then press F5 :smiley:
Let me know if something happens!

5 Likes

Was just gonna say this one… It saved me once too from bs+music @f5

@DaniAngione the f5 trick worked thanks you :smiley:

4 Likes

Figured as much :merry:

I had a lot of people experiment this when I first released Glassworks. I’m unsure but it might be related to memory usage (when you have a lot of mods) and the game just fails to initialize the UI for the first time; but if you refresh it (F5) it works :jubilant:

Not entirely sure this is the cause, but seen it before. Glad it worked!

1 Like