Game crashing after 30 minutes

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21

Ok so it says windows 8.1 64-Bit for my Operating System.

Intel Core i5-4430 CPU 3.00GHZ (4CPUs), -3.0GHz

I couldnt copy paste so sorry it took long xD

1 Like
22

No worries, and no need to apologize! That should be all the details they need (hopefully). Keep an eye out for a response from the devsā€¦

23

Alright, the worst part though is that most of the time when it crashes, my game doesnt save so I have to start over.

24

@TheStone - Thanks for submitting all the files. Hereā€™s what Iā€™m seeing:

  1. The game is crashing in 32-bit mode due to some memory issue. Letā€™s get the game running in 64-bit and then diagnose any issues from there.

  2. These error messages are troubling, but letā€™s get to 64-bit first and see what happens:
    error loading file : invalid file path ā€˜ā€™.
    game loop exhausted before any jobs processed!

2 Likes
25

How do I get it to run in 64 bit?

26

@TheStone, to change your game mode from 32-bit to 64-bit, open the setting menu in the game, click the system tab, and un-check the 32 bit mode box. Then click OK, and exit the game completely. Restart the game, and let us know what happensā€¦

27

Alright, it instantly crashes. Same problem before. Forcing 32 bit fixed my problem. It has to be 32 bit to even start up.

28

OK then. Can you upload your crash.dmp and stonehearth.log to the Discourse (for @Albert to review), and then to get the game back to 32-bit mode, please open your user_settings.json and change the line that reads:

"force_32_bit" : false,

to say

"force_32_bit" : true,
29

Yeah I did that already. Gimmie a sec ill put in crash stuff

stonehearth.log (1.9 KB)crash.dmp (111.0 KB)

1 Like
30

It looks like something is preventing the stonehearth client from communicating with the server process. Can you try:

  1. Running stonehearth in Windows 7 compatibility mode:
    Make older apps or programs compatible with Windows - Microsoft Support

  2. Running stonehearth.exe as Administrator.

  3. Tell us what security, anti-malware, privacy, or firewall software is running.

Thanks!

2 Likes
31

I have Windows 8 will this windows 7 thing effect me in anyway? And I try to run it in Admin, doesnā€™t work. And iā€™m using Windows Defender I have Malware Bytes but I scan once a week not really any System protector or somthing.

32

@TheStone, Compatibility Mode is a feature in Windows 8 to run a program like it would run on an older Operating System. To put a program into compatibility mode, right click the application in the game install directory, click on the compatibility tab, and select windows 7 from the dropdown menu.

Pasted image363Ɨ508 14 KB

Please try switching on compatibility mode and run as administrator, and post the new crash.dmp and stonehearth.log that you receive (or ideally that it works :smile:).

1 Like
33

It still Crashes. Iā€™ll try to get the crash files.

1 Like