Game Crashes on Start

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1

Crashes on startup
stonehearth.log:
2015-Dec-29 00:20:58.733445 | server | 1 | app | Stonehearth Version 0.13.0.489 (x64)
2015-Dec-29 00:20:58.734445 | server | 1 | core.config | user id is cb8f24fa-adaa-11e5-9432-00ffb49b9531
2015-Dec-29 00:20:58.734445 | server | 1 | core.config | session id is a704d332-adb9-11e5-93b2-00ffb49b9531
2015-Dec-29 00:20:58.734445 | server | 0 | core.system | Initializing crash reporter
2015-Dec-29 00:20:59.243474 | server | 0 | lua.data | lua jit is disabled
2015-Dec-29 00:20:59.264476 | server | 1 | resources | Module rayyas_children_ui version 1 is deferred load)
2015-Dec-29 00:21:00.429542 | server | 1 | resources | Modules are verified pristine.
2015-Dec-29 00:21:00.444543 | server | 1 | app | Running Stonehearth server on port 32182

PC specs:
Windows 7
Intel Core i7 3.5 GHZ, 8GB RAM
Geforce GTX 760 (just updated the drivers)

2

Hey there @Hungus, welcome to the Discourse! Sorry to hear that you are having trouble launching the game. Have a few questions for you so we can try and figure this out:

  • What happens when you launch the game? Do you see Stonehearth open at all (even if only for a moment)? Do you hear any music?
  • Can you upload the crash.dmp from the same folder as the log above? (You can drag and drop the file right into a compose window)
  • Have you attempted to install any mods?
  • Can you post the contents of your user_settings.json file again in the same folder as your log?

Thanks!

3

Hi,

  • When I launch, 1-2 seconds pass, then a popup appears which says that Stonehearth stopped working. Nothing else happens, no music.
  • I don’t see any crash.dmp file in that folder
  • I haven’t installed any mods. Just bought the game.
  • These are the contents of user_settings.json:
    {
    “user_id” : “cb8f24fa-adaa-11e5-9432…”
    }
4

Great, thanks! Let’s try this:

Can you replace the contents of your user_settings.json with the following (be sure to put in your ID):

{
    "user_id" : "YOUR ID HERE",
    "collect_analytics" : true,
    "enable_auto_save" : false,
    "renderer" : {
        "run_once" : true,
        "use_high_quality" : false,
        "enable_ssao" : false,
        "enable_shadows" : false,
        "shadow_resolution" : 256,
        "msaa_samples" : 0,
        "shadow_quality" : 1,
        "max_lights" : 30,
        "enable_vsync" : false,
        "enable_fullscreen" : false,
        "screen_width" : 1920,
        "screen_height" : 1018,
        "draw_distance" : 1000
    },
    "audio" : {
        "bgm_volume" : 0.6,
        "efx_volume" : 0.6
    },
    "enable_lua_jit" : false,
    "force_32_bit" : false,
    "language" : "en"
}

If that does not work, please try changing "force_32_bit" : false, to "force_32_bit" : true,

Please let us know if either of those work (and which one if it does :wink:). Good luck!