Currently saying runtime error... HELP!

Summary:
immediate crash to desktop

Stonehearth.log:

unsure how to?

Attachments:

I am a new user

Versions and Mods:

modern up to date version of game

System Information:

Windows version 10, GTX950, external monitor

Have you attempted basic troubleshooting steps here: http://discourse.stonehearth.net/t/crashing-on-start-read-this-updated-october-28/13297:
I think I have attempted all the steps suggested, could not find the compatibility tab for that method however

Notes:

we have Norton installed, coming up with runtime error… thing