Crashes every 15 to 30 minutes (always)

Dartanien · January 3, 2017, 12:40am

Summary:

Crashes with no error from windows every 15 to 30 minutes.

Stonehearth.log:

2017-01-02 18:49:26.813992 | server | 1 | 2017-01-02 18:49:26.815993 | server | 1 | 2017-01-02 18:49:26.815993 | server | 1 | 2017-01-02 18:49:26.838014 | server | 0 | 2017-01-02 18:49:27.345894 | server | 0 | 2017-01-02 18:49:27.366914 | server | 1 | 2017-01-02 18:49:29.153122 | server | 1 | 2017-01-02 18:49:29.178646 | server | 1 | 2017-01-02 18:49:29.178646 | client | 1 | 2017-01-02 18:49:29.178646 | server | 0 | 2017-01-02 18:49:29.184652 | client | 1 | 2017-01-02 18:49:29.184652 | client | 1 | 2017-01-02 18:49:29.184652 | client | 1 | 2017-01-02 18:49:29.189156 | server | 1 | 2017-01-02 18:49:29.202669 | server | 0 | 2017-01-02 18:49:30.467240 | client | 1 | 2017-01-02 18:49:30.468241 | client | 1 | 2017-01-02 18:49:30.468741 | client | 1 | 2017-01-02 18:49:30.519935 | server | 2 | 2017-01-02 18:49:30.530945 | client | 1 | 2017-01-02 18:49:30.530945 | client | 2 | 2017-01-02 18:49:30.530945 | thread23672 | 2 | 2017-01-02 18:49:30.550965 | client | 0 | 2017-01-02 18:49:30.559972 | client | 1 | 2017-01-02 18:49:30.563978 | client | 2 | 2017-01-02 18:49:30.568983 | server | 1 | 2017-01-02 18:49:30.587501 | client | 1 | 2017-01-02 18:49:30.827996 | server | 1 | 2017-01-02 18:49:32.198823 | server | 2 | 2017-01-02 18:49:34.524019 | server | 1 | 2017-01-02 18:49:36.045684 | server | 1 | 2017-01-02 18:49:36.096733 | server | 1 | 2017-01-02 18:49:36.198328 | server | 1 | 2017-01-02 18:49:42.828591 | client | 0 | 2017-01-02 18:49:42.828591 | client | 0 | 2017-01-02 18:49:42.828591 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.829092 | client | 0 | 2017-01-02 18:49:42.898657 | client | 1 | 2017-01-02 18:49:43.383115 | server | 1 | 2017-01-02 18:49:44.675350 | client | 1 | 2017-01-02 18:49:44.698372 | client | 1 | 2017-01-02 18:49:44.702876 | client | 1 | 2017-01-02 18:49:44.711384 | client | 0 | 2017-01-02 18:49:44.750921 | server | 0 | 2017-01-02 18:49:44.753423 | server | 0 | 2017-01-02 18:49:44.753924 | server | 1 | 2017-01-02 18:49:44.754424 | server | 1 | 2017-01-02 18:49:44.754424 | server | 1 | 2017-01-02 18:49:44.754424 | server | 1 | 2017-01-02 18:49:44.754424 | server | 1 | 2017-01-02 18:49:44.761932 | server | 1 | 2017-01-02 18:49:44.761932 | server | 1 | 2017-01-02 18:49:44.788457 | server | 1 | 2017-01-02 18:49:46.558755 | server | 1 | 2017-01-02 18:49:46.580275 | server | 0 | 2017-01-02 18:49:46.585279 | server | 0 | 2017-01-02 18:49:47.495155 | server | 1 | 2017-01-02 18:49:47.495155 | client | 1 | 2017-01-02 18:49:47.502161 | server | 1 | app | Stonehearth Version 0.19.0.687 (x32)
core.config | user id is 25150546-d120-11e6-99f9-ac220bcbb2b7
core.config | session id is 185d90f4-d146-11e6-ac70-ac220bcbb2b7
core.system | Initializing crash reporter
lua.data | lua jit is disabled
resources | Module rayyas_children_ui version 3 is deferred load)
resources | Modules are verified pristine.
app | Running Stonehearth server on port 41537
renderer.renderer | Initializing OpenGL
physics.navgrid | subspace pathfinder is enabled
renderer.renderer | Determining window placement
renderer.renderer | Selecting monitor at 0, 0
renderer.renderer | Creating OpenGL Window
mod radiant | lua controller lifetime tracking set to "nil"
mod stonehearth.ai.service | [] enable_cpp_compound_action is on
renderer.renderer | Creating OpenGL Context
renderer.renderer | Finished OpenGL Initialization
horde.general | Initializing GL2 backend using OpenGL driver ‘4.5.0 NVIDIA 376.33’ by ‘NVIDIA Corporation’ on 'GeForce GTX TITAN X/PCIe/SSE2’
network | server allocating new send buffer (total: 0)
browser | cef started.
browser | Navigate called without an existing browser!
browser | Doing a buffered navigation…
physics.navgrid | subspace pathfinder is enabled
mod radiant | lua controller lifetime tracking set to "nil"
network | client allocating new send buffer (total: 0)
simulation.remote_client | started buffering client updates. (seq:25 ack:0)
client.core | user feedback is on
simulation.remote_client | stopped buffering client updates. (seq:25 ack:25)
simulation.core | game loop exhausted before any jobs processed!
simulation.remote_client | started buffering client updates. (seq:99 ack:89)
simulation.remote_client | stopped buffering client updates. (seq:99 ack:99)
simulation.remote_client | started buffering client updates. (seq:130 ack:99)
simulation.remote_client | stopped buffering client updates. (seq:130 ack:130)
client.core | loading save “1483400389585”:
client.core | {
client.core | “name” : “”,
client.core | “town_name” : “Rocking Greenrock”,
client.core | “game_date” : {
client.core | “day” : 22,
client.core | “month” : 2,
client.core | “year” : 1000,
client.core | “hour” : 16,
client.core | “minute” : 41
client.core | },
client.core | “timestamp” : 1483400389585,
client.core | “time” : “1/2/2017, 6:39:49 PM”,
client.core | “jobs” : {
client.core | “crafters” : 5,
client.core | “workers” : 6,
client.core | “soldiers” : 5
client.core | },
client.core | “version” : “0.19.0.687”,
client.core | “save_version” : 11
client.core | }
resources | Module rayyas_children_ui version 3 is deferred load)
simulation.remote_client | started buffering client updates. (seq:274 ack:264)
resources | Modules are verified pristine.
lua.code | Shutting down script host.
lua.code | Script host destroyed.
physics.navgrid | subspace pathfinder is enabled
simulation.core | Restarting game.
om.entity | Reference still exists to (1) after destroy_entity was called
simulation.core | All entities have been destroyed.
simulation.core | Shutting down traces.
simulation.core | Shutting down game objects.
simulation.core | All entities and datastores have been destroyed.
lua.code | Shutting down script host.
lua.code | Script host destroyed.
simulation.core | Shutting down data objects.
resources | Module rayyas_children_ui version 3 is deferred load)
resources | Modules are verified pristine.
physics.navgrid | subspace pathfinder is enabled
simulation.core | Loading save
dm.store | load progress 99%…
client.core | server reported load progress of 99%
dm.store | load objects finished!

New to forum cant upload

[What version of Stonehearth are you playing? Have you installed any mods?]

Latest steam build. Verified and re-installed 2 times. No mods.

System Information:

[Please list Windows version (7, 8, 8.1, 10), video card (e.g. GTX 780), and monitor type (laptop panel or external monitor)

Windows, 10 fully updated. Video card, Nvidia TitanX Lates drivers from their site. Monitor, Asus Swift PG278Q External.

Have you attempted basic troubleshooting steps here: http://discourse.stonehearth.net/t/crashing-on-start-read-this-updated-october-28/13297:

Read it and followed everything.

[Have you attempted all the steps detailed in linked post? Please do before posting!]

Yes. Doesn’t crash on start but turned off AV anyway to see if it made a difference. Tried compat mode windows 8, Run as admin. Window mode. Reset network etc…

Notes:

[Any additional useful information]

Relyss · January 3, 2017, 10:11pm

Welcome to the forum, @Dartanien

You should be able to upload files now. Do you have a crash.dmp file inside C:\Program Files (x86)\Steam\steamapps\common\Stonehearth ? If so, please upload it so we can take a look.

Albert · January 3, 2017, 11:01pm

My first guess is that it’s running out of memory since you’re running in 32-bit. Are you able to run the game in 64-bit mode?

Dartanien · January 3, 2017, 11:21pm

Have tried both modes, Directly from the 64 bit folder and from steam. Just had the game do an epic crash. I will send the files.crash.dmp (115.3 KB)
stonehearth.log (123.7 KB)

jomaxro · January 4, 2017, 2:47pm

@Dartanien, I’m curious if Stonehearth is properly running in 64-bit mode when launched directly from the folder. Can you please try changing the following line in your user_settings.json to false, launch the game normally, and upload the resulting log and crash once it occurs?

"force_32_bit" : true,

Dartanien · January 4, 2017, 3:55pm

This is what it looks like already. When I launch in 64 bit I used the .exe from the 64 bit folder. Shouldn’t the flag for 32bit false, launch it in 64 bit directly from steam? On a side note , I noticed that when the limit for items was getting full, seems to be when it starts to stutter and crash. I edited it to remove the limit and played for 5 hours straight. Some of the other crashes I have had were already reported like the ladders not being removed from blacksmith building and getting an error when trying to remove the building or engine errors out of no where (same exact errors already reported so I didn’t post them). If it crashes again, I will repost it here. I’m going to try to play with the limits back on later.

“audio” : {
“bgm_volume” : 1,
“efx_volume” : 1
},
“force_32_bit” : false,
“language” : “en”,
“mods” : {
“stonehearth” : {

jomaxro · January 4, 2017, 4:01pm

Yes it should, and that is why I am confused. If the flag in user_settings is already set to false, the game should be running in 64-bit mode, but your logs and crash dumps indicate 32-bit mode.

In case my previous post was unclear (I can see how it may be, sorry), I assumed you had force_32_bit configured to true, and was asking you to set it to false.

Dartanien · January 4, 2017, 5:44pm

No I understood, You were clear. I just wanted you to see it was already set as false.

jomaxro · January 4, 2017, 5:50pm

OK. So the “Epic Crash” you posted above is still in 32-bit mode. Can you upload logs and a dump from a 64-bit mode crash please?

Dartanien · January 4, 2017, 6:50pm

I just did a test , and launching from steam even with the flag set to not use 32bit, is launching in 32 bit.

jomaxro · January 4, 2017, 6:53pm

Well that’s quite odd…let’s try something else.

Please delete your entire Stonehearth folder and then reinstall Stonehearth from Steam. This should ensure there are no “strange” files and automatically regenerate your user_settings. IF you have saved games or building templates you wish to keep, be sure to copy the saved_games and/or saved_objects folders before deleting the entire Stonehearth folder.

Dartanien · January 4, 2017, 7:35pm

I already did a full reinstall before posting, even changed the drive but I will try again and report back.

jomaxro · January 4, 2017, 7:36pm

I noticed the full re-install in your first post, wasn’t sure if you manually deleted the Stonehearth folder.

Dartanien · January 4, 2017, 7:44pm

Yep, deleted the folder. Just reinstalled after delete and empty recycle bin and it is starting in 32 bit.

jomaxro · January 4, 2017, 7:45pm

@Relyss, any thoughts? I can’t recall seeing Stonehearth fail to launch in 64-bit mode before…

Dartanien · January 4, 2017, 7:46pm

This is what the new generated file looks like… UID edited.

{
“user_id” : “XXXXXXXXXXXXXXXXXXXXXXXXXXX”,
“enable_auto_save” : false,
“enable_analytics” : true,
“alpha_welcome” : {
“hide2” : true
},
“renderer” : {
“run_once” : true,
“use_high_quality” : false,
“enable_ssao” : false,
“enable_shadows” : true,
“msaa_samples” : 0,
“shadow_quality” : 1,
“max_lights” : 50,
“max_shadows” : 3,
“enable_vsync” : false,
“enable_fullscreen” : false,
“screen_width” : 1280,
“screen_height” : 720,
“draw_distance” : 1000,
“last_window_x” : 0,
“last_window_y” : 0,
“last_screen_x” : 16,
“last_screen_y” : 62
}
}

jomaxro · January 4, 2017, 7:55pm

OK, that’s normal. What happens when you launch the game? 32-bit or 64-bit mode?

Dartanien · January 4, 2017, 7:56pm

It launches in 32 bit

jomaxro · January 4, 2017, 7:57pm

Well I’m out of ideas…maybe one of the devs can think of something…

Dartanien · January 4, 2017, 7:58pm

Thanks for your time. I will just make a shortcut to the 64bit .exe and run it that way.

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Crashes every 15 to 30 minutes (always)

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