Unable to Launch

So I just bought this on Steam. Not at home to see if this is a Steam issue or not. I’m unfortunately on a Windows 8.1 Pro 64 bit laptop. 6GB Ram, Intel i5; and Intel HD 5500 graphics. Everything is up to date. Every time I try to launch I get about one second of sound with a black box and then it crashes to desktop. I looked in the log file and there are a bunch of “could not find path” to many different things. Help!

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hello @Murphitis, welcome to the discourse :smile:

i know you said everything is up to date, but have you manually updated your systems drivers? as @Solus always says, never trust your computers “auto-update” as they can sometimes miss a few things.

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Yep, I made sure I did that before posting on here. I have been looking for solutions for about an hour now. Didn’t want to post if I could figure it out myself.

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okay, now i actually have to search around and try to remember how others fixed the problem :laughing:

I’m trying a fresh install of the game, we will see…

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oh, i guess i should ask, do you have unstable builds activated? and are you playing the 64-bit or 32-bit version? and would you perhaps be able to post the log file here?

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I just deleted all the files, so I can’t post the log file. I am unsure which version it is trying to load but I’ve tried both .exe files (both 64-bit and 32-bit). I’ve also tried doing the beta thing with Steam. Alas, all attempts have led me here

Ok, reinstalling it did not help. But this time I was able to see the in-game cursor before crash! :stuck_out_tongue_closed_eyes: I’ll take it as progress

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after you reinstall the game see if full-screen is enabled, as that seems to be bugging out right now and crashing the game. you can check in the user_settings.json

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I read on the forums the game wont start in full screen mode, try to find the user settings in the stonehearth folder. Open it in a text editor and put fullscreen to false see if that helps

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This is the only thing in my user settings file:
{
“user_id” : “56685e00-0b28-11e5-9ef6-480fcfb5bb7b”
}

Here is the log file:2015-Jun-04 21:13:01.260965 | client | 1 | lua.code | could not find path for lua script “lib/unclasslib.lua”.
2015-Jun-04 21:13:01.261966 | client | 1 | lua.code | could not find path for lua script “radiant/lib/lib/unclasslib.lua”.
2015-Jun-04 21:13:01.262967 | client | 1 | lua.code | could not find path for lua script “radiant/checks.lua”.
2015-Jun-04 21:13:01.262967 | client | 1 | lua.code | could not find path for lua script “checks.lua”.
2015-Jun-04 21:13:01.262967 | client | 1 | lua.code | could not find path for lua script “modules/common.lua”.
2015-Jun-04 21:13:01.262967 | client | 1 | lua.code | could not find path for lua script “radiant/lib/modules/common.lua”.
2015-Jun-04 21:13:01.267971 | client | 1 | lua.code | could not find path for lua script “modules/timer.lua”.
2015-Jun-04 21:13:01.267971 | client | 1 | lua.code | could not find path for lua script “radiant/lib/modules/timer.lua”.
2015-Jun-04 21:13:01.275976 | server | 1 | lua.code | could not find path for lua script “stonehearth/stonehearth/lib/build_util.lua”.
2015-Jun-04 21:13:01.290987 | client | 2 | network | client allocating new send buffer (total: 0)
2015-Jun-04 21:13:01.310000 | client | 1 | lua.code | could not find path for lua script “stonehearth/services/client/build_editor/voxel_editor.lua”.
2015-Jun-04 21:13:01.310000 | client | 1 | lua.code | could not find path for lua script “services/client/build_editor/voxel_editor.lua”.
2015-Jun-04 21:13:01.310000 | client | 1 | lua.code | could not find path for lua script “radiant/lib/services/client/build_editor/voxel_editor.lua”.

hmm… strange, there should be more, that could be whats causing the problem, im unsure

8bit could you copy what he is missing maby it can be fixed that way, but dont change the user id, i dont think you should mess with that.

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Im on a tablet so i cant do it

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I have this in a same type of file that user settings is Could this be my user settings? Its labelled Stonehearth:
{
“mod_checksums”: {
“stonehearth”: “b8d07b75b6848074353f65fca02d423aaadcab3272a9d56d5471764d23b5ab33”,
“radiant”: “69af766c9cd69b896a8db17f9deadb1f6eaf2f5a4c8f476721a0ce7ddc26cb7b”
},
“renderer”: {
“screen_width”: 1920,
“enable_ssao”: false,
“enable_fullscreen”: false,
“use_fast_hilite”: false,
“enable_gl_logging”: false,
“enable_vsync”: true,
“shadow_resolution”: 2048,
“screen_height”: 1080,
“enable_shadows”: true,
“msaa_samples”: 0,
“use_ssao_blur”: false,
“use_forward_renderer”: true
}
}

Something I noticed is my screen width and height is different than what is in this file, didn’t fix it though. Not sure why I am mentioning it. Would the shadow resolution change if it was width and height is different?

no, it should look something like this,

{
“user_id” : “e91e8002-f84b-11e4-ad3b-3085a990d706”,
“collect_analytics” : true,
“alpha_welcome” : {
“hide” : true
},
“enable_auto_save” : false,
“renderer” : {
“run_once” : true,
“use_high_quality” : false,
“enable_ssao” : false,
“enable_shadows” : true,
“msaa_samples” : 0,
“shadow_quality” : 1,
“max_lights” : 50,
“enable_vsync” : false,
“enable_fullscreen” : false,
“screen_width” : 1916,
“screen_height” : 1018,
“draw_distance” : 1000,
“last_window_x” : -8,
“last_window_y” : 0,
“last_screen_x” : 8,
“last_screen_y” : 60
},
“audio” : {
“bgm_volume” : 0,
“efx_volume” : 1
},
“enable_64_bit” : true,
“enable_lua_jit” : true
}

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Still crashes :frowning:
Log:
2015-Jun-04 21:33:57.277386 | server | 1 | app | Stonehearth Version 0.1.0.375 (x64)
2015-Jun-04 21:33:57.281368 | server | 1 | core.config | user id is e91e8002-f84b-11e4-ad3b-3085a990d706
2015-Jun-04 21:33:57.281368 | server | 1 | core.config | session id is 50dc04e8-0b2b-11e5-808a-480fcfb5bb7b
2015-Jun-04 21:33:57.282389 | server | 1 | core.timer | QPC count: 7865400010, frequency: 2143475
2015-Jun-04 21:33:57.282389 | server | 1 | core.timer | QPC count: 7865400169, frequency: 2143475
2015-Jun-04 21:33:57.282389 | server | 1 | core.timer | QPC count: 7865400327, frequency: 2143475
2015-Jun-04 21:33:57.282662 | server | 1 | core.timer | QPC count: 7865400491, frequency: 2143475
2015-Jun-04 21:33:57.282662 | server | 0 | core.system | Initializing crash reporter
2015-Jun-04 21:33:57.812248 | server | 0 | lua.code | lua jit disabled in 64-bit builds. set force_lua_jit to override
2015-Jun-04 21:33:57.816251 | server | 0 | lua.data | lua jit is disabled
2015-Jun-04 21:33:58.648843 | server | 1 | resources | Modules are verified pristine.
2015-Jun-04 21:33:58.670860 | server | 1 | app | Running Stonehearth server on port 28571
2015-Jun-04 21:33:58.688889 | server | 1 | lua.code | could not find path for lua script “lib/unclasslib.lua”.
2015-Jun-04 21:33:58.688889 | server | 1 | lua.code | could not find path for lua script “radiant/lib/lib/unclasslib.lua”.
2015-Jun-04 21:33:58.690891 | server | 1 | lua.code | could not find path for lua script “lib/unclasslib.lua”.
2015-Jun-04 21:33:58.690891 | server | 1 | lua.code | could not find path for lua script “radiant/lib/lib/unclasslib.lua”.
2015-Jun-04 21:33:58.691891 | server | 1 | lua.code | could not find path for lua script “radiant/checks.lua”.
2015-Jun-04 21:33:58.691891 | server | 1 | lua.code | could not find path for lua script “checks.lua”.
2015-Jun-04 21:33:58.691891 | server | 1 | lua.code | could not find path for lua script “modules/common.lua”.
2015-Jun-04 21:33:58.691891 | server | 1 | lua.code | could not find path for lua script “radiant/lib/modules/common.lua”.
2015-Jun-04 21:33:58.702880 | server | 1 | lua.code | could not find path for lua script “modules/timer.lua”.
2015-Jun-04 21:33:58.702880 | server | 1 | lua.code | could not find path for lua script “radiant/lib/modules/timer.lua”.
2015-Jun-04 21:33:58.705881 | server | 1 | lua.code | could not find path for lua script “stonehearth/stonehearth/lib/loot_table/loot_table.lua”.
2015-Jun-04 21:33:58.730900 | client | 1 | horde.general | Initializing GL2 backend using OpenGL driver ‘4.3.0 - Build 10.18.10.4013’ by ‘Intel’ on ‘Intel® HD Graphics 5500’

hmm… well at the very least that log file should help TR a little bit in figuring it out.

i think @Albert and @Ponder are the ones who should be paged, could be wrong though…

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