Collecting DirectX Diagnostic details
The DirectX Diagnostic Tool is designed to help you troubleshoot DirectX-related issues and gives detailed information regarding your computers graphics, sound and other devices related to gaming.
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From your desktop, press the Windows key and the R key to open the Run window.
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In the “Open:” field of the Run window, type “DXDIAG.”
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Click OK or press the Enter key to open the DirectX Diagnostic Tool (if prompted to check if your drivers are digitally signed, click Yes).
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In the DirectX Diagnostic Tool window, click the “Save All Information…” button.
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In the “Save As” window, the DirectX information will be saved as a text (.txt) file. Designate where the file will be saved (such as the Desktop or other easily accessible location) and then click on the “Save” button.