# Weird Crashing bug

**URL:** <https://discourse.stonehearth.net/t/weird-crashing-bug/27729>\
**Category:** Crash Reports\
**Tags:** log\_provided, a19r687\
**Created:** [January 12, 2017, 8:25pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729 "2017-01-12T20:25:00Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![NielsDEF](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@NielsDEF](https://discourse.stonehearth.net/u/NielsDEF)\
**Post date:** [January 12, 2017, 8:25pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/1 "2017-01-12T20:25:00Z")

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**Summary:**

**Steps to reproduce:**

1. Stonehearth Alpha 19 stable release
2. i5 4460 and 8 gb g skill ram
3. ?

**Expected Results:** Game without crashes

**Actual Results:** Crashing all of a sudden

**Notes:** i was just playing but it keeps happening if i play stonehearth for about 20 or 30 minutes it just crashes all of a sudden

**Attachments:** [stonehearth.log](https://discourse.stonehearth.net/uploads/short-url/a7V2xzuyAQZDupZkdz84cI0ZQci.log) (367.0 KB)

**Version Number and Mods in use:** alpha 19 and some of the community game enhancements mods nothing special

**System Information:** Core i5 4460 8 gb of g skill ram and 500gb harddrive intel hd graphics 4600

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**Author:** ![Moai](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/moai/32/16242_2.png) [@Moai](https://discourse.stonehearth.net/u/Moai)\
**Post date:** [January 12, 2017, 8:31pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/2 "2017-01-12T20:31:27Z")

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**I am not an expert** but it looks like you ran out of memory. If you look at the log, it says near the end that you’ve only got 200 mb of memory left. I think that’s about the minimum your OS requires to run properly. Have you tried running the game without any other apps in the background?

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**Author:** ![Relyss](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/relyss/32/41785_2.png) [@Relyss](https://discourse.stonehearth.net/u/Relyss)\
**Post date:** [January 12, 2017, 8:32pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/3 "2017-01-12T20:32:27Z")

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Do you have force\_32\_bit enabled?  
Sounds like you run out of memory while playing on 32bit (but I might be wrong).

Does the 64bit version work for you?

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**Author:** ![NielsDEF](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@NielsDEF](https://discourse.stonehearth.net/u/NielsDEF)\
**Post date:** [January 13, 2017, 3:00pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/4 "2017-01-13T15:00:37Z")

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no the 64 bit version still does not work like in last alpha i dont know why it’s not working but i lag alot more on 64 bit espcially those ridicoulus lag spikes are unhandable so i used 32 bit too fix a bit of the lag but seems that only calls for more problems it sucks that i cant play normally

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**Author:** ![NielsDEF](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@NielsDEF](https://discourse.stonehearth.net/u/NielsDEF)\
**Post date:** [January 13, 2017, 3:00pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/5 "2017-01-13T15:00:55Z")

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and i dont run any programs in the background at all

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**Author:** ![Relyss](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/relyss/32/41785_2.png) [@Relyss](https://discourse.stonehearth.net/u/Relyss)\
**Post date:** [January 13, 2017, 3:16pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/6 "2017-01-13T15:16:28Z")

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On 64bit, do you get the spikes since the beginning or only after some hours playing?  
Does saving and reloading / restarting help?

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**Author:** ![NielsDEF](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@NielsDEF](https://discourse.stonehearth.net/u/NielsDEF)\
**Post date:** [January 13, 2017, 4:29pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/7 "2017-01-13T16:29:43Z")

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on 64 bit i get the lag spikes at the beginning and they get a little worse over time saving and reloading or restarting does not help

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**Author:** ![Relyss](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/relyss/32/41785_2.png) [@Relyss](https://discourse.stonehearth.net/u/Relyss)\
**Post date:** [January 13, 2017, 4:59pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/8 "2017-01-13T16:59:47Z")

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If you only get spikes on 64bit and they happen right after you start the game, then it’s another application interferring with the game.

Have you tried disabling your antivirus / firewall and seeing if it helps?

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**Author:** ![NielsDEF](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@NielsDEF](https://discourse.stonehearth.net/u/NielsDEF)\
**Post date:** [January 13, 2017, 6:08pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/9 "2017-01-13T18:08:12Z")

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my firewall is off i have no antivirus because it glitches out my system and there is no background programs except for the one the computer and steam needs

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**Author:** ![Relyss](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/relyss/32/41785_2.png) [@Relyss](https://discourse.stonehearth.net/u/Relyss)\
**Post date:** [January 13, 2017, 6:49pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/10 "2017-01-13T18:49:02Z")

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I wonder what’s happening then. Paging @Albert for thoughts.

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**Author:** ![jomaxro](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/jomaxro/32/47935_2.png) [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)\
**Post date:** [January 14, 2017, 12:13am UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/11 "2017-01-14T00:13:57Z")

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Shot in the dark here: can you take a screenshot (or two or three) of your task manager Processes tab when Stonehearth is running? We might be able to catch something there that is interferring.

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**Author:** ![NielsDEF](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@NielsDEF](https://discourse.stonehearth.net/u/NielsDEF)\
**Post date:** [January 14, 2017, 1:40pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/12 "2017-01-14T13:40:02Z")

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![](https://us1.discourse-cdn.com/flex022/uploads/stonehearth/original/3X/9/8/98e0c5a71eca248aaa08b4b3ad94acec072bbc3f.png) ![](https://us1.discourse-cdn.com/flex022/uploads/stonehearth/original/3X/b/6/b6938cb81d2f2016f7832b158ebb8d3a58693db6.png) ![](https://us1.discourse-cdn.com/flex022/uploads/stonehearth/original/3X/d/4/d41dccd65ff8f500cd59a09fa24a277630b78caf.png)

There you go and a small side note i noticed another weird thing if i click ok when editing my settings it does nothing i can only click cancel is that normal?

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<div class="post-metadata">

**Author:** ![NielsDEF](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@NielsDEF](https://discourse.stonehearth.net/u/NielsDEF)\
**Post date:** [January 14, 2017, 1:40pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/13 "2017-01-14T13:40:35Z")

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it’s the same with 64 bit

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<div class="post-metadata">

**Author:** ![jomaxro](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/jomaxro/32/47935_2.png) [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)\
**Post date:** [January 14, 2017, 11:59pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/14 "2017-01-14T23:59:03Z")

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Not seeing anything that sticks out to me, thanks for posting!

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**Author:** ![Albert](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/albert/32/45599_2.png) [@Albert](https://discourse.stonehearth.net/u/Albert)\
**Post date:** [January 18, 2017, 7:03pm UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/15 "2017-01-18T19:03:04Z")

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I still suspect anti-malware or security software is interfering with the client-server communication. What is “Antimalware Service Executable” in the first screenshot?

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**Author:** ![jomaxro](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/jomaxro/32/47935_2.png) [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)\
**Post date:** [January 20, 2017, 6:26am UTC](https://discourse.stonehearth.net/t/weird-crashing-bug/27729/16 "2017-01-20T06:26:16Z")

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That’s Windows Defender. I’ve never run into it interfering on my system before, but it’s worth a try adding Stonehearth to the exception list.