# Unable to Launch

**URL:** <https://discourse.stonehearth.net/t/unable-to-launch/12836>\
**Category:** Other Reports\
**Tags:** no\_longer\_applicable\
**Created:** [June 5, 2015, 2:01am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836 "2015-06-05T02:01:28Z")\
**Posts on this page:** 14\
**Page:** 2

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**Author:** ![Albert](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/albert/32/45599_2.png) [@Albert](https://discourse.stonehearth.net/u/Albert)\
**Post date:** [June 5, 2015, 2:47am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/21 "2015-06-05T02:47:06Z")

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The “could not find path for lua script” is ok. That’s just an annoying artifact from probing for multiple modules.

@not_owen_wilson should check the build on the Intel driver though, which I suspect could be the problem (on our end, assuming the drivers are up to date).

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**Author:** ![Murphitis](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Murphitis](https://discourse.stonehearth.net/u/Murphitis)\
**Post date:** [June 5, 2015, 2:48am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/22 "2015-06-05T02:48:15Z")

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I downloaded the Intel Auto updater that was linked on the website and it cannot find anything for me to download…

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**Author:** ![Albert](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/albert/32/45599_2.png) [@Albert](https://discourse.stonehearth.net/u/Albert)\
**Post date:** [June 5, 2015, 2:54am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/23 "2015-06-05T02:54:51Z")

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@Murphitis - Sorry you ran into trouble so early. Can you try this? In the folder where you have stonehearth.json, create a file called user\_settings.json with this text:

```
{
	"renderer" : {
		"use_high_quality" : false
	}
}

```

I think that Intel driver may be having problems with the high-quality renderer.

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**Author:** ![Murphitis](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Murphitis](https://discourse.stonehearth.net/u/Murphitis)\
**Post date:** [June 5, 2015, 3:06am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/24 "2015-06-05T03:06:26Z")

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I already have a user\_settings.json file and it is set to false on that file…

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**Author:** ![Murphitis](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Murphitis](https://discourse.stonehearth.net/u/Murphitis)\
**Post date:** [June 5, 2015, 3:20am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/25 "2015-06-05T03:20:30Z")

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Okay I tried adding what you sent me into a file by itself. My new log is this upon crash:  
2015-Jun-04 22:17:43.490999 | server | 1 | app | Stonehearth Version 0.1.0.375 (x64)  
2015-Jun-04 22:17:43.497006 | server | 1 | core.config | user id is e91e8002-f84b-11e4-ad3b-3085a990d706  
2015-Jun-04 22:17:43.497006 | server | 1 | core.config | session id is 6e346a0c-0b31-11e5-9735-480fcfb5bb7b  
2015-Jun-04 22:17:43.497006 | server | 1 | core.timer | QPC count: 13494625576, frequency: 2143475  
2015-Jun-04 22:17:43.497006 | server | 1 | core.timer | QPC count: 13494625692, frequency: 2143475  
2015-Jun-04 22:17:43.497006 | server | 1 | core.timer | QPC count: 13494625804, frequency: 2143475  
2015-Jun-04 22:17:43.497006 | server | 1 | core.timer | QPC count: 13494625943, frequency: 2143475  
2015-Jun-04 22:17:43.497006 | server | 0 | core.system | Initializing crash reporter  
2015-Jun-04 22:17:44.026696 | server | 0 | lua.code | lua jit disabled in 64-bit builds. set force\_lua\_jit to override  
2015-Jun-04 22:17:44.029702 | server | 0 | lua.data | lua jit is disabled  
2015-Jun-04 22:17:44.839273 | server | 1 | resources | Modules are verified pristine.  
2015-Jun-04 22:17:44.861034 | server | 1 | app | Running Stonehearth server on port 37462  
2015-Jun-04 22:17:44.878043 | server | 1 | lua.code | could not find path for lua script “lib/unclasslib.lua”.  
2015-Jun-04 22:17:44.878043 | server | 1 | lua.code | could not find path for lua script “radiant/lib/lib/unclasslib.lua”.  
2015-Jun-04 22:17:44.880044 | server | 1 | lua.code | could not find path for lua script “lib/unclasslib.lua”.  
2015-Jun-04 22:17:44.880044 | server | 1 | lua.code | could not find path for lua script “radiant/lib/lib/unclasslib.lua”.  
2015-Jun-04 22:17:44.881045 | server | 1 | lua.code | could not find path for lua script “radiant/checks.lua”.  
2015-Jun-04 22:17:44.881045 | server | 1 | lua.code | could not find path for lua script “checks.lua”.  
2015-Jun-04 22:17:44.881045 | server | 1 | lua.code | could not find path for lua script “modules/common.lua”.  
2015-Jun-04 22:17:44.881045 | server | 1 | lua.code | could not find path for lua script “radiant/lib/modules/common.lua”.  
2015-Jun-04 22:17:44.890051 | server | 1 | lua.code | could not find path for lua script “modules/timer.lua”.  
2015-Jun-04 22:17:44.890051 | server | 1 | lua.code | could not find path for lua script “radiant/lib/modules/timer.lua”.  
2015-Jun-04 22:17:44.892053 | server | 1 | lua.code | could not find path for lua script “stonehearth/stonehearth/lib/loot\_table/loot\_table.lua”.  
2015-Jun-04 22:17:44.913068 | client | 1 | horde.general | Initializing GL2 backend using OpenGL driver ‘4.3.0 - Build 10.18.10.4013’ by ‘Intel’ on 'Intel® HD Graphics 5500’  
2015-Jun-04 22:17:44.927207 | server | 0 | mod stonehearth | greedy task scheduling enabled  
2015-Jun-04 22:17:44.948093 | server | 1 | lua.code | could not find path for lua script “stonehearth/radiant/modules/filtered\_trace.lua”.  
2015-Jun-04 22:17:45.114211 | server | 1 | lua.code | could not find path for lua script “stonehearth/stonehearth/lib/entity\_forms/entity\_forms\_lib.lua”.  
2015-Jun-04 22:17:45.131224 | client | 1 | browser | cef started.  
2015-Jun-04 22:17:45.132225 | client | 2 | browser | Navigate called without an existing browser!  
2015-Jun-04 22:17:45.135226 | thread7964 | 2 | browser | Doing a buffered navigation…  
2015-Jun-04 22:17:45.142231 | thread4596 | 0 | sysinfo | Memory Stats: Fatal Exception  
2015-Jun-04 22:17:45.142231 | thread4596 | 0 | sysinfo | Total System Memory: 5.917 GB (6353731584 bytes)  
2015-Jun-04 22:17:45.142231 | thread4596 | 0 | sysinfo | Current Memory Usage: 153.586 MB (161046528 bytes)  
2015-Jun-04 22:17:45.142231 | thread4596 | 0 | sysinfo | Total Address Space: 128.000 TB (140737488224256 bytes)  
2015-Jun-04 22:17:45.142231 | thread4596 | 0 | sysinfo | Available Address Space: 127.999 TB (140736457691136 bytes)  
2015-Jun-04 22:17:45.142231 | thread4596 | 0 | sysinfo | Used Address Space: 982.793 MB (1030533120 bytes)  
2015-Jun-04 22:17:45.391409 | client | 1 | lua.code | could not find path for lua script “lib/unclasslib.lua”.  
2015-Jun-04 22:17:45.391409 | client | 1 | lua.code | could not find path for lua script “radiant/lib/lib/unclasslib.lua”.  
2015-Jun-04 22:17:45.392410 | client | 1 | lua.code | could not find path for lua script “radiant/checks.lua”.  
2015-Jun-04 22:17:45.392410 | client | 1 | lua.code | could not find path for lua script “checks.lua”.  
2015-Jun-04 22:17:45.392410 | client | 1 | lua.code | could not find path for lua script “modules/common.lua”.  
2015-Jun-04 22:17:45.392410 | client | 1 | lua.code | could not find path for lua script “radiant/lib/modules/common.lua”.  
2015-Jun-04 22:17:45.397412 | client | 1 | lua.code | could not find path for lua script “modules/timer.lua”.  
2015-Jun-04 22:17:45.397412 | client | 1 | lua.code | could not find path for lua script “radiant/lib/modules/timer.lua”.  
2015-Jun-04 22:17:45.407419 | server | 1 | lua.code | could not find path for lua script “stonehearth/stonehearth/lib/build\_util.lua”.  
2015-Jun-04 22:17:45.424432 | client | 2 | network | client allocating new send buffer (total: 0)  
2015-Jun-04 22:17:45.447449 | client | 1 | lua.code | could not find path for lua script “stonehearth/services/client/build\_editor/voxel\_editor.lua”.  
2015-Jun-04 22:17:45.448449 | client | 1 | lua.code | could not find path for lua script “services/client/build\_editor/voxel\_editor.lua”.  
2015-Jun-04 22:17:45.448449 | client | 1 | lua.code | could not find path for lua script “radiant/lib/services/client/build\_editor/voxel\_editor.lua”.  
2015-Jun-04 22:17:45.479471 | client | 1 | client.core | user feedback is on  
2015-Jun-04 22:17:46.375114 | server | 2 | network | server allocating new send buffer (total: 0)

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<div class="post-metadata">

**Author:** ![willisway](https://avatars.discourse-cdn.com/v4/letter/w/cab0a1/32.png) [@willisway](https://discourse.stonehearth.net/u/willisway)\
**Post date:** [June 5, 2015, 4:35am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/26 "2015-06-05T04:35:45Z")

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@Murphitis I’m in the same boat as you. Seems like a lot of people are recommending changing code in the _user\_settings.json_ file, except all of my user settings are located in a file called _stonehearth.json_.  
For myself, I’ll try and open hearthstone, and all that happens is _stonehearth.exe_ is active for a split second in task manager, then it cancels and nothing happens, not even an error sign.  
I was hoping the lastest update would fix that but it seems like it didn’t. Fill me in if you find a solution.

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**Author:** ![8BitCrab](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/8bitcrab/32/48512_2.png) [@8BitCrab](https://discourse.stonehearth.net/u/8BitCrab)\
**Post date:** [June 5, 2015, 4:48am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/27 "2015-06-05T04:48:09Z")

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> [@willisway](#):
>
> stonehearth.json.

_i believe that stonehearth.json and user\_settings.json are similar but actually different…_

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<div class="post-metadata">

**Author:** ![Albert](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/albert/32/45599_2.png) [@Albert](https://discourse.stonehearth.net/u/Albert)\
**Post date:** [June 5, 2015, 5:41am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/28 "2015-06-05T05:41:46Z")

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user\_settings.json is meant to be a player modifiable file that augments / overrides the settings in stonehearth.json. Murphitis was able to run it on a desktop machine, but we’ll need @not_owen_wilson to see why the renderer won’t start with these Intel drivers.

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**Author:** ![not\_owen\_wilson](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/not_owen_wilson/32/43503_2.png) [@not\_owen\_wilson](https://discourse.stonehearth.net/u/not_owen_wilson)\
**Post date:** [June 5, 2015, 7:19pm UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/29 "2015-06-05T19:19:32Z")

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Hmm. I managed to find your crash dump in our database, and I see lots of references to LavaSoft WebCompanion in the crash stack. Looks like this is some anti malware that’s getting a bit confused by our built-in chrome browser. I suspect disabling this should fix the problem, but I’ll see what we can do on our side to get around this.

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**Author:** ![Relyss](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/relyss/32/41785_2.png) [@Relyss](https://discourse.stonehearth.net/u/Relyss)\
**Post date:** [June 5, 2015, 7:44pm UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/30 "2015-06-05T19:44:54Z")

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> [@8BitCrab](#):
>
> there should be more

Not necessarily, as the game didn’t fully start.  
The standard settings get populated a while after.

You shouldn’t change your user\_id, that’s true, but if you delete the whole file it will be re-created again when you reopen the game (not sure if with the same user\_id - I think it’s with a different one, but it’s not really that relevant as long as you know your user\_id when you have crashes).

Also, @Murphitis, I’d recommend to set your screen resolution in the user\_settings file, that way you ensure it’s the same (plus setting fullscreen to false).  
And following @not_owen_wilson suggestion, of course 😄!!

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<div class="post-metadata">

**Author:** ![Murphitis](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Murphitis](https://discourse.stonehearth.net/u/Murphitis)\
**Post date:** [June 6, 2015, 6:13pm UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/31 "2015-06-06T18:13:35Z")

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Hmm, the only anti-malware program on this thing is Webroot (not my choice) and I shut it down. Now I can Load to the main menu before crash.

No worries though, I am able to play on my desktop and have already logged around 20 hours. Great game, can’t wait for the next update!

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**Author:** ![Relyss](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/relyss/32/41785_2.png) [@Relyss](https://discourse.stonehearth.net/u/Relyss)\
**Post date:** [June 6, 2015, 6:17pm UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/32 "2015-06-06T18:17:40Z")

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Welcome to the forum, @willisway 😄

Have you tried updating your graphic drivers manually (from the manufacturer’s website)?

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<div class="post-metadata">

**Author:** ![willisway](https://avatars.discourse-cdn.com/v4/letter/w/cab0a1/32.png) [@willisway](https://discourse.stonehearth.net/u/willisway)\
**Post date:** [June 9, 2015, 12:55am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/33 "2015-06-09T00:55:28Z")

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Thank you!  
Yeah, I’ve been emailing the development team trying to find a fix. So far, nothing, but I’ve got my fingers crossed.

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<div class="post-metadata">

**Author:** ![8BitCrab](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/8bitcrab/32/48512_2.png) [@8BitCrab](https://discourse.stonehearth.net/u/8BitCrab)\
**Post date:** [June 9, 2015, 12:57am UTC](https://discourse.stonehearth.net/t/unable-to-launch/12836/34 "2015-06-09T00:57:40Z")

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[quote=“willisway, post:33, topic:12836”]  
a fix.  
[/quote]do you have Service Pack 1 installed?

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