hey there @ocdmachine … welcome aboard! sorry to hear you’ve been having issues with your key…
have you tried downloading from Humble Bundle yet? if you find you are still unable to get the client, you can always reach out to contact@radiant-entertainment.com and i’m sure TR will sort it out (however, given the holiday, a response might not happen immediately) …
http://discourse.stonehearth.net/t/download-the-stonehearth-alpha-also-faq/4069