# My key has already been claimed

**URL:** <https://discourse.stonehearth.net/t/my-key-has-already-been-claimed/21054>\
**Category:** Kickstarter\
**Created:** [March 24, 2016, 11:54pm UTC](https://discourse.stonehearth.net/t/my-key-has-already-been-claimed/21054 "2016-03-24T23:54:33Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![LlamaNinja](https://avatars.discourse-cdn.com/v4/letter/l/f19dbf/32.png) [@LlamaNinja](https://discourse.stonehearth.net/u/LlamaNinja)\
**Post date:** [March 24, 2016, 11:54pm UTC](https://discourse.stonehearth.net/t/my-key-has-already-been-claimed/21054/1 "2016-03-24T23:54:33Z")

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I tried to redeem my key (I saw a posting on the steam page that it had been released to all). I did try to resend the link and that is where I saw the message “This key page has been claimed by another user.” Not sure if this is the proper location to post it just hoping this is the right spot I can provide the link and my email if needed.

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**Author:** ![8BitCrab](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/8bitcrab/32/48512_2.png) [@8BitCrab](https://discourse.stonehearth.net/u/8BitCrab)\
**Post date:** [March 24, 2016, 11:58pm UTC](https://discourse.stonehearth.net/t/my-key-has-already-been-claimed/21054/2 "2016-03-24T23:58:56Z")

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hey there @LlamaNinja, welcome to the discourse 😄

i’ll page @sdee (one of the devs) for you, just to make sure that they dont miss this post 🙂

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**Author:** ![LlamaNinja](https://avatars.discourse-cdn.com/v4/letter/l/f19dbf/32.png) [@LlamaNinja](https://discourse.stonehearth.net/u/LlamaNinja)\
**Post date:** [March 25, 2016, 12:51am UTC](https://discourse.stonehearth.net/t/my-key-has-already-been-claimed/21054/3 "2016-03-25T00:51:47Z")

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Thanks I use to make a comment or two about the game in the steam discussion and looked up the progress this week. Felt like I missed out for a bit.

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**Author:** ![jomaxro](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/jomaxro/32/47935_2.png) [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)\
**Post date:** [March 25, 2016, 3:34am UTC](https://discourse.stonehearth.net/t/my-key-has-already-been-claimed/21054/4 "2016-03-25T03:34:36Z")

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Going to throw @brad’s name on there as well…now to see who wins the race 😉!

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**Author:** ![brad](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/brad/32/17835_2.png) [@brad](https://discourse.stonehearth.net/u/brad)\
**Post date:** [March 25, 2016, 6:19pm UTC](https://discourse.stonehearth.net/t/my-key-has-already-been-claimed/21054/5 "2016-03-25T18:19:56Z")

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@LlamaNinja – we can get this fixed for you. Check your PMs here on Discourse.

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**Author:** ![LlamaNinja](https://avatars.discourse-cdn.com/v4/letter/l/f19dbf/32.png) [@LlamaNinja](https://discourse.stonehearth.net/u/LlamaNinja)\
**Post date:** [March 26, 2016, 4:34am UTC](https://discourse.stonehearth.net/t/my-key-has-already-been-claimed/21054/6 "2016-03-26T04:34:49Z")

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I did see your message and I sent you a response just now.