Is a refund available


#1

i am wanting to know if i could get a refund because i am not really happy with having to wait soo long for the game and having to pay more for the alpha.

please answer thanks.


#2

You didn’t have to pay for anything, you could have bought the 15 dollar game and waited till release.


#3

i did and im not happy to have to wait so long for the game plus i bought it back in Easter.


#4

The game is available in Alpha now, what else do you want?


#5

yes but i dont have access to it unless i spend another $15 which im not really prepared to do.


#6

Well, you knew that when you paid for Alpha access… :confused:


#7

i thought it would be out early 2014 not September.


#8

Well, that information was available when the kickstarted started I believe.


#9

The September 2014 full release was always quite clear since Kickstarter.
I suppose you could mail them about refunding, not sure you’ll get the attention for an official answer here tho. Have you looked on the FAQs or used the search?


#10

do you know their email address because i cant find it.


#11

“Estimated delivery: Sep 2014”

This is written under every KS pledge level. Learn to read and don’t disrespect the developers like this.


#12

wasn’t trying to be disrespectful im just wanting my money back, i will prob buy it when it comes out but atm i would rather have my money back.

also im not wanting to argue.


#13

support@radiant-entertainment.com or contact@radiant-entertainment.com


#14

thanks for giving me their email.


#15

@LegendHoods has provided you with the emails, so I’m sure they will deal with your request appropriately.

I’ll leave it at that and close this up.


#16