# How to get alpha from buying through paypal?

**URL:** <https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634>\
**Category:** Kickstarter\
**Created:** [January 1, 2014, 10:23pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634 "2014-01-01T22:23:16Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Toonarmy](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Toonarmy](https://discourse.stonehearth.net/u/Toonarmy)\
**Post date:** [January 1, 2014, 10:23pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/1 "2014-01-01T22:23:16Z")

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Hey so when the kickstarter was up I backed through the paypal option $30 I backed and now that the alpha is out the post said to get your code from the humble bundle page but when i paid through payapl it never said anything about humble bundle so I have no idea how to get my keys can anyone help me?

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**Author:** ![Warstories](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/warstories/32/65614_2.png) [@Warstories](https://discourse.stonehearth.net/u/Warstories)\
**Post date:** [January 1, 2014, 10:24pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/2 "2014-01-01T22:24:36Z")

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Follow these steps: [Download the Stonehearth Alpha (also, FAQ)!](http://discourse.stonehearth.net/t/test-your-stonehearth-alpha-1-download-page-also-faq/4069)

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**Author:** ![Smokestacks](https://avatars.discourse-cdn.com/v4/letter/s/97f17d/32.png) [@Smokestacks](https://discourse.stonehearth.net/u/Smokestacks)\
**Post date:** [January 1, 2014, 10:27pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/3 "2014-01-01T22:27:13Z")

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Thanks @Warstories! Yeah just head through there.

Oh and welcome aboard @Toonarmy! 🙂

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**Author:** ![Toonarmy](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Toonarmy](https://discourse.stonehearth.net/u/Toonarmy)\
**Post date:** [January 1, 2014, 10:39pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/4 "2014-01-01T22:39:32Z")

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Thanks for the link hmmm for some reason when I enter my email it says thanks you will receive a email shortly but I have still not received one I will give it a while and hopefully will get it sorted I still have the email confirmation of payment. Also thanks @Smokestacks

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**Author:** ![Geoffers747](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/geoffers747/32/12249_2.png) [@Geoffers747](https://discourse.stonehearth.net/u/Geoffers747)\
**Post date:** [January 1, 2014, 10:45pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/5 "2014-01-01T22:45:32Z")

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Make sure the email you are putting in to the key sender is the _same email_ you purchased Stonehearth with.

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**Author:** ![Toonarmy](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Toonarmy](https://discourse.stonehearth.net/u/Toonarmy)\
**Post date:** [January 1, 2014, 10:50pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/6 "2014-01-01T22:50:27Z")

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Ya I made sure its 100% the same but still no email very strange ill give it a while hopefully its just taking a while haha

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**Author:** ![Warstories](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/warstories/32/65614_2.png) [@Warstories](https://discourse.stonehearth.net/u/Warstories)\
**Post date:** [January 1, 2014, 10:58pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/7 "2014-01-01T22:58:05Z")

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Mine wasn’t instant when I did it, give it a bit and check your spam

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**Author:** ![Geoffers747](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/geoffers747/32/12249_2.png) [@Geoffers747](https://discourse.stonehearth.net/u/Geoffers747)\
**Post date:** [January 1, 2014, 10:58pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/8 "2014-01-01T22:58:10Z")

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Hmm odd, it might just take a little bit to come through, I assume you’ve checked your junk folder?

Unfortunately I don’t have access to purchase info, so if you’re still having difficulties you will need to contact Team Radiant (you backed during the Kickstarter right?) at [contact@radiant-entertainment.com](mailto:contact@radiant-entertainment.com)

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**Author:** ![Toonarmy](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Toonarmy](https://discourse.stonehearth.net/u/Toonarmy)\
**Post date:** [January 1, 2014, 11:01pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/9 "2014-01-01T23:01:24Z")

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Ya I always check my spam folder okay thanks ya I did back through paypal while the kickstarter was running and ya ill give it till tomoz if I still dont have a email then ill contact team radiant thanks.

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**Author:** ![Geoffers747](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/geoffers747/32/12249_2.png) [@Geoffers747](https://discourse.stonehearth.net/u/Geoffers747)\
**Post date:** [January 1, 2014, 11:03pm UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/10 "2014-01-01T23:03:41Z")

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No worries, keep us updated 👍

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**Author:** ![SteveAdamo](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/steveadamo/32/13955_2.png) [@SteveAdamo](https://discourse.stonehearth.net/u/SteveAdamo)\
**Post date:** [January 2, 2014, 12:15am UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/11 "2014-01-02T00:15:27Z")

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and failing all else, you might also try reaching out to HB directly via [contact@humblebundle.com](mailto:contact@humblebundle.com) with the email address you used for payment…

good luck! 👍

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**Author:** ![Toonarmy](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Toonarmy](https://discourse.stonehearth.net/u/Toonarmy)\
**Post date:** [January 2, 2014, 9:56am UTC](https://discourse.stonehearth.net/t/how-to-get-alpha-from-buying-through-paypal/4634/12 "2014-01-02T09:56:25Z")

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Hey guys so I woke up this morning and checked my emails still nothing so I was about to contact the team via email and was half way through the email when I though might as well try 1 more time then 10 seconds later I had the email with my stonehearth keys and have now downloaded it on steam : ) thanks guys now im gona go play me some stoneharth XD