# High Quality Graphics for HD 4000 Graphics?
**URL:** https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603
**Category:** Other Reports
**Tags:** unsupported\_specs
**Created:** [September 17, 2016, 7:46pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603 "2016-09-17T19:46:43Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Ian\_Coetzer](https://discourse.stonehearth.net/u/Ian_Coetzer)
#### Post date: [September 17, 2016, 7:46pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/1 "2016-09-17T19:46:43Z")
Hi
Why is the high quality graphics option disabled?
I have a decent Core i5 Cpu with 8 GB Ram
Running an HD 4000 Integrated Graphics which works darn good for other games.
I am running Windows 10 64 x bit
---
### Author:  [@Majora](https://discourse.stonehearth.net/u/Majora)
#### Post date: [September 17, 2016, 7:50pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/2 "2016-09-17T19:50:23Z")
Have you tried ticking the box?
---
### Author:  [@Ian\_Coetzer](https://discourse.stonehearth.net/u/Ian_Coetzer)
#### Post date: [September 17, 2016, 9:41pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/3 "2016-09-17T21:41:03Z")
Hi
It seems to be grayed out.
---
### Author:  [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)
#### Post date: [September 17, 2016, 9:47pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/4 "2016-09-17T21:47:14Z")
That’s odd, I’ve never heard of that being greyed out before… @yshan or @Albert, is this intentional?
---
### Author:  [@yshan](https://discourse.stonehearth.net/u/yshan)
#### Post date: [September 17, 2016, 11:01pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/5 "2016-09-17T23:01:05Z")
Pinging @not_owen_wilson
Not vetted response:
I think this might be a shader limitation or something where an integrated graphics card will crash the game because it doesn’t support the functionalities we use in the high quality graphics.
---
### Author:  [@Ian\_Coetzer](https://discourse.stonehearth.net/u/Ian_Coetzer)
#### Post date: [September 18, 2016, 8:40am UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/6 "2016-09-18T08:40:26Z")
---
### Author:  [@BrunoSupremo](https://discourse.stonehearth.net/u/BrunoSupremo)
#### Post date: [September 18, 2016, 3:57pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/7 "2016-09-18T15:57:19Z")
I also have this hd4000 and my options is also greyed out. In my case I wouldn’t be able to enjoy it anyway cause although is the same video, my cpu and memory is way lower, i3 with 4gb
---
### Author:  [@yshan](https://discourse.stonehearth.net/u/yshan)
#### Post date: [September 18, 2016, 5:13pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/8 "2016-09-18T17:13:54Z")
Hi,
I spoke with @not_owen_wilson
He says to make sure your graphics drivers are up to date. Please update your drivers and then see if the option becomes available.
Thanks
-Yang
---
### Author:  [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)
#### Post date: [September 18, 2016, 6:48pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/9 "2016-09-18T18:48:46Z")
After updating drivers, if it is still greyed out, please upload your most recent `stonehearth.log` file from your game directory. By default that is `C:\Program Files (x86)\Steam\steamapps\common\Stonehearth`
---
### Author:  [@Solus](https://discourse.stonehearth.net/u/Solus)
#### Post date: [September 18, 2016, 6:53pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/10 "2016-09-18T18:53:55Z")
It’s an issue with the hardware. Any integrated cards can’t handle certain high end graphical functions no matter the game they are on.
My old hd3000 had the same issue with any game that tapped into certain shaders and such
---
### Author:  [@Ian\_Coetzer](https://discourse.stonehearth.net/u/Ian_Coetzer)
#### Post date: [September 19, 2016, 8:12am UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/11 "2016-09-19T08:12:59Z")
[stonehearth.log](https://discourse.stonehearth.net/uploads/short-url/7i0bJJM2FrT744MLg69tGvzAsU5.log) (429.4 KB)
---
### Author:  [@Ian\_Coetzer](https://discourse.stonehearth.net/u/Ian_Coetzer)
#### Post date: [September 19, 2016, 12:39pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/12 "2016-09-19T12:39:41Z")
[http://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/11](http://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/11)
Hi hope this helps - please let me know if you can tell anything from em logs.
Would be cool if I could enable the enhanced graphics - enjoying this city builder a lot. may upgrade my laptop but only 1+year from now.
It is actually one of those ASUS S400CA Ultra books
- 8 gig ram
- upgraded to a nice SSD hard drive
- core i5 3317U CPU containing an HD 4000 Graphics Integrate Chip … works well with similar titles
P.S Have you tried out a game called SurvivalCraft by Kaalus @ Rufus Games? very very good one.
---
### Author:  [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)
#### Post date: [September 19, 2016, 12:45pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/13 "2016-09-19T12:45:46Z")
Not seeing anything there that sticks out to me in the logs, you’ll need to wait for @not_owen_wilson to come chime in. As to SurvivialCraft, no, I’ve never played it.
---
### Author:  [@yshan](https://discourse.stonehearth.net/u/yshan)
#### Post date: [September 19, 2016, 2:39pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/14 "2016-09-19T14:39:29Z")
What I said earlier was relayed to me by @not_owen_wilson (he’s not coming in person basically XP)
@Ian_Coetzer please update your graphics drivers here: [Downloads for Intel® HD Graphics 4000](https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000-for-3rd-Generation-Intel-Core-Processors)
And then see if the check box becomes enabled
Thanks
-Yang
---
### Author:  [@yshan](https://discourse.stonehearth.net/u/yshan)
#### Post date: [September 19, 2016, 3:01pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/15 "2016-09-19T15:01:31Z")
I spoke with Chris,
The drivers need to be higher than build number 10.18.14.4156
According to the logs above, @Ian_Coetzer has 10.18.10.4425
Try using the site I linked for drivers?
-Yang
---
### Author:  [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)
#### Post date: [September 19, 2016, 3:18pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/16 "2016-09-19T15:18:59Z")
I could be reading the linked site wrong, but based on the release notes there ([https://downloadmirror.intel.com/25977/eng/Readme32.txt](https://downloadmirror.intel.com/25977/eng/Readme32.txt)) 10.18.10.4425 is the current version for that card.
---
### Author:  [@Ian\_Coetzer](https://discourse.stonehearth.net/u/Ian_Coetzer)
#### Post date: [September 19, 2016, 3:56pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/17 "2016-09-19T15:56:26Z")
Darn, don’t think the newer drivers support my chipset HD 4000 (3rd gen).
---
### Author:  [@Ian\_Coetzer](https://discourse.stonehearth.net/u/Ian_Coetzer)
#### Post date: [September 19, 2016, 5:13pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/18 "2016-09-19T17:13:45Z")
ok managed to find a slightly newer one … 10.18.10.4358 will try it out now. but other than that i cannot find a never version to test.
---
### Author:  [@jomaxro](https://discourse.stonehearth.net/u/jomaxro)
#### Post date: [September 19, 2016, 5:15pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/19 "2016-09-19T17:15:15Z")
> [@Ian\_Coetzer](#):
>
> 10.18.10.4358
That number indicates that it is older than 10.18.10.4425. 4358 \< 4425.
---
### Author:  [@Ian\_Coetzer](https://discourse.stonehearth.net/u/Ian_Coetzer)
#### Post date: [September 19, 2016, 5:16pm UTC](https://discourse.stonehearth.net/t/high-quality-graphics-for-hd-4000-graphics/25603/20 "2016-09-19T17:16:28Z")
ha ha true, going back to good old …4425 both are too old to enable the high quality graphics.