# Crashing on launch

**URL:** <https://discourse.stonehearth.net/t/crashing-on-launch/11848>\
**Category:** Other Reports\
**Tags:** no\_longer\_applicable\
**Created:** [April 17, 2015, 1:29pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848 "2015-04-17T13:29:24Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![TruthfulCake](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/truthfulcake/32/45597_2.png) [@TruthfulCake](https://discourse.stonehearth.net/u/TruthfulCake)\
**Post date:** [April 17, 2015, 1:29pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/1 "2015-04-17T13:29:24Z")

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So, my stonehearth is crashing on launch. I’ve reinstalled it twice, both clean installs, no change.

I’m running Windows 7 for reference. The log doesnt give any errors; but the crash details from the ‘Stonehearth has stopped working’ option give me this readout:

```
Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Stonehearth.exe
  Application Version:	0.1.0.256
  Application Timestamp:	551091e2
  Fault Module Name:	libcef.dll
  Fault Module Version:	3.2171.1902.0
  Fault Module Timestamp:	5452e9a4
  Exception Code:	c000001d
  Exception Offset:	0000000001c7b323
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033
  Additional Information 1:	1849
  Additional Information 2:	1849c65267ce2967d89f315e1c3c4b82
  Additional Information 3:	fcbe
  Additional Information 4:	fcbe2f2e8c9407e5c36a29baebb858e3

```

Also, I’ve reinstalled the libcef.dll from the Stonehearth directory, didnt fix it.

I’m also running the latest release, but the standard one doesnt launch either.

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<div class="post-metadata">

**Author:** ![petrustolli](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/petrustolli/32/17848_2.png) [@petrustolli](https://discourse.stonehearth.net/u/petrustolli)\
**Post date:** [April 17, 2015, 1:48pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/2 "2015-04-17T13:48:50Z")

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try to open it as admin? install latest framework? i googled that libcef and i think latest framework can maybe help. tell me if worked.

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**Author:** ![SteveAdamo](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/steveadamo/32/13955_2.png) [@SteveAdamo](https://discourse.stonehearth.net/u/SteveAdamo)\
**Post date:** [April 17, 2015, 1:54pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/3 "2015-04-17T13:54:35Z")

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hey there @TruthfulCake … could you provide your system details? CPU, graphics card, memory…

are your drivers all up to date?

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**Author:** ![petrustolli](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/petrustolli/32/17848_2.png) [@petrustolli](https://discourse.stonehearth.net/u/petrustolli)\
**Post date:** [April 17, 2015, 1:55pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/4 "2015-04-17T13:55:39Z")

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if you want. you can try my libcef. [libcef](https://www.mediafire.com/?ap1hsxun7nsvi8g)

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**Author:** ![8BitCrab](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/8bitcrab/32/48512_2.png) [@8BitCrab](https://discourse.stonehearth.net/u/8BitCrab)\
**Post date:** [April 17, 2015, 4:09pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/5 "2015-04-17T16:09:27Z")

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> [@TruthfulCake](#):
>
> my stonehearth is crashing on launch

does it open up and load anything or just crash?

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<div class="post-metadata">

**Author:** ![TruthfulCake](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/truthfulcake/32/45597_2.png) [@TruthfulCake](https://discourse.stonehearth.net/u/TruthfulCake)\
**Post date:** [April 26, 2015, 1:04pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/6 "2015-04-26T13:04:33Z")

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It just crashes off the bat.

@Petrustolli, I tried your libcef, no dice.

@Steve, my drivers are up to date yes.

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<div class="post-metadata">

**Author:** ![8BitCrab](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/8bitcrab/32/48512_2.png) [@8BitCrab](https://discourse.stonehearth.net/u/8BitCrab)\
**Post date:** [April 26, 2015, 7:27pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/7 "2015-04-26T19:27:05Z")

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could you give us your system specs? this might help.

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<div class="post-metadata">

**Author:** ![TruthfulCake](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/truthfulcake/32/45597_2.png) [@TruthfulCake](https://discourse.stonehearth.net/u/TruthfulCake)\
**Post date:** [April 28, 2015, 11:15am UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/8 "2015-04-28T11:15:58Z")

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I was lazy, thats why I didnt post them before.

It’s an Nvidia GeForce GTX 780, 8gb RAM, Windows 7 64 bit, with an i7-440K CPU.

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<div class="post-metadata">

**Author:** ![8BitCrab](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/8bitcrab/32/48512_2.png) [@8BitCrab](https://discourse.stonehearth.net/u/8BitCrab)\
**Post date:** [April 28, 2015, 3:42pm UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/9 "2015-04-28T15:42:48Z")

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okay, do you have Service Pack 1?

as it appears that some other people that didnt have it couldnt start their game either.

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<div class="post-metadata">

**Author:** ![TruthfulCake](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/truthfulcake/32/45597_2.png) [@TruthfulCake](https://discourse.stonehearth.net/u/TruthfulCake)\
**Post date:** [May 6, 2015, 5:40am UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/10 "2015-05-06T05:40:28Z")

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Hmm. Every time I try install that it fails to install. There was a download I had to get to fix that, but I just forgot to do it in the end. I’ll try that.

(Sorry for the delayed responses, I keep missing the reply emails).

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<div class="post-metadata">

**Author:** ![8BitCrab](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/8bitcrab/32/48512_2.png) [@8BitCrab](https://discourse.stonehearth.net/u/8BitCrab)\
**Post date:** [May 6, 2015, 5:47am UTC](https://discourse.stonehearth.net/t/crashing-on-launch/11848/11 "2015-05-06T05:47:28Z")

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> [@TruthfulCake](#):
>
> Every time I try install that it fails to install.

i also had this problem for so long, then one day it magically updated, hopefully you dont have to go through all the pain that i did 😄