# Crashes and saves

**URL:** <https://discourse.stonehearth.net/t/crashes-and-saves/8594>\
**Category:** Other Reports\
**Tags:** no\_longer\_applicable\
**Created:** [November 14, 2014, 3:38pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594 "2014-11-14T15:38:08Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![lukeboy2001](https://avatars.discourse-cdn.com/v4/letter/l/a9a28c/32.png) [@lukeboy2001](https://discourse.stonehearth.net/u/lukeboy2001)\
**Post date:** [November 14, 2014, 3:38pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/1 "2014-11-14T15:38:08Z")

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my stoneheart keeps crashing suddenly when I 'm playing my stored data disappear iedekeer . I find this very annoying and hope someone can help me.

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**Author:** ![lukeboy2001](https://avatars.discourse-cdn.com/v4/letter/l/a9a28c/32.png) [@lukeboy2001](https://discourse.stonehearth.net/u/lukeboy2001)\
**Post date:** [November 14, 2014, 4:01pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/2 "2014-11-14T16:01:44Z")

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iedekeer = everytime

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**Author:** ![deakon](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/deakon/32/5090_2.png) [@deakon](https://discourse.stonehearth.net/u/deakon)\
**Post date:** [November 14, 2014, 4:06pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/3 "2014-11-14T16:06:41Z")

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I’m going to take a wild guess and assume you’re using the latest and greatest alpha build.

1st recommendation create a shortcut to your desktop for stonehearth files.  
 ![](https://us1.discourse-cdn.com/flex022/uploads/stonehearth/original/2X/d/da6a7cea0f491e4f903db86cd41101871cfe23c0.gif)

Then clearout / delete everything.

![](https://us1.discourse-cdn.com/flex022/uploads/stonehearth/original/2X/a/a844b1c82bafa267bf9a837138a002912789b379.gif)

then reinstall the game.

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**Author:** ![lukeboy2001](https://avatars.discourse-cdn.com/v4/letter/l/a9a28c/32.png) [@lukeboy2001](https://discourse.stonehearth.net/u/lukeboy2001)\
**Post date:** [November 14, 2014, 4:13pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/4 "2014-11-14T16:13:14Z")

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Ok, thanks i gonna play it and look if it does crash

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**Author:** ![lukeboy2001](https://avatars.discourse-cdn.com/v4/letter/l/a9a28c/32.png) [@lukeboy2001](https://discourse.stonehearth.net/u/lukeboy2001)\
**Post date:** [November 14, 2014, 4:25pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/5 "2014-11-14T16:25:59Z")

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Nope it crashes in 4 min ☹

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<div class="post-metadata">

**Author:** ![lukeboy2001](https://avatars.discourse-cdn.com/v4/letter/l/a9a28c/32.png) [@lukeboy2001](https://discourse.stonehearth.net/u/lukeboy2001)\
**Post date:** [November 14, 2014, 4:37pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/6 "2014-11-14T16:37:50Z")

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I just got he new aplha 6 but it keeps crashing :’(

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**Author:** ![Relyss](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/relyss/32/41785_2.png) [@Relyss](https://discourse.stonehearth.net/u/Relyss)\
**Post date:** [November 14, 2014, 8:07pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/7 "2014-11-14T20:07:47Z")

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@lukeboy2001, could you please post your system specs (Processor, RAM, Graphics card, OS…) ? It doesn’t show you any error? It does just crash and go to desktop?

Can you look at the stonehearth.log file inside the Steam folder of the game?

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**Author:** ![lukeboy2001](https://avatars.discourse-cdn.com/v4/letter/l/a9a28c/32.png) [@lukeboy2001](https://discourse.stonehearth.net/u/lukeboy2001)\
**Post date:** [November 14, 2014, 9:07pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/8 "2014-11-14T21:07:07Z")

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MSI

CPU: Nvidia GeForge GT 750M /2GB GDDR5  
HDD: 500GB  
RAM: DDRIII(L) 6GB_1+2GB_1)  
ODD: DVD Super-Multi  
RF: 802.11b/g/b/n/+BT4.0  
OS: Windows 8

jep, i play the game and then it go to my desktop and i must start the game again

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**Author:** ![Teleros](https://sea2.discourse-cdn.com/flex022/user_avatar/discourse.stonehearth.net/teleros/32/63349_2.png) [@Teleros](https://discourse.stonehearth.net/u/Teleros)\
**Post date:** [November 15, 2014, 4:36am UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/10 "2014-11-15T04:36:39Z")

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Quick question, but which version are you playing on? If you go to Stonehearth’s properties in Steam you can go to the betas tab & set it to use the latest build, which might be more stable if you’re using an earlier one.

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**Author:** ![lukeboy2001](https://avatars.discourse-cdn.com/v4/letter/l/a9a28c/32.png) [@lukeboy2001](https://discourse.stonehearth.net/u/lukeboy2001)\
**Post date:** [November 15, 2014, 5:30pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/11 "2014-11-15T17:30:59Z")

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My stonehearth is not crashing every time now, but if it crashes it crash 3 times and then i can play some min and than it crashes again//Version: Alpha 6

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**Author:** ![lukeboy2001](https://avatars.discourse-cdn.com/v4/letter/l/a9a28c/32.png) [@lukeboy2001](https://discourse.stonehearth.net/u/lukeboy2001)\
**Post date:** [November 15, 2014, 5:31pm UTC](https://discourse.stonehearth.net/t/crashes-and-saves/8594/12 "2014-11-15T17:31:11Z")

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My stonehearth is not crashing every time now, but if it crashes it  
crash 3 times and then i can play some min and than it crashes  
again//Version: Alpha 6