Crash on Launch - Alpha 9 [Resolved]

This issue appears to have started as of the release of Alpha 9 (64-bit). I’ve done a lot of reading on other threads, tried solutions that have worked for others, but have not been able to correct this problem. First, I’ll start off with the error information;

Crash Information

Problem signature:
Problem Event Name: APPCRASH
Application Name: Stonehearth.exe
Application Version: 0.1.0.256
Application Timestamp: 551091e2
Fault Module Name: libcef.dll
Fault Module Version: 3.2171.1902.0
Fault Module Timestamp: 5452e9a4
Exception Code: c000001d
Exception Offset: 0000000001c7b323
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 1849
Additional Information 2: 1849c65267ce2967d89f315e1c3c4b82
Additional Information 3: fcbe
Additional Information 4: fcbe2f2e8c9407e5c36a29baebb858e3

Stonehearth.Log

2015-Apr-27 11:22:12.894982 | server | 1 | app | Stonehearth Version 0.1.0.256 (x64)
2015-Apr-27 11:22:12.895982 | server | 1 | core.config | user id is fe2a8f0c-ecef-11e4-a592-448a5b64951d
2015-Apr-27 11:22:12.895982 | server | 1 | core.config | session id is 2de0d32c-ecf1-11e4-a1e7-448a5b64951d
2015-Apr-27 11:22:12.895982 | server | 1 | core.timer | QPC count: 5753971528337, frequency: 3418027
2015-Apr-27 11:22:12.895982 | server | 1 | core.timer | QPC count: 5753971528657, frequency: 3418027
2015-Apr-27 11:22:12.895982 | server | 1 | core.timer | QPC count: 5753971528784, frequency: 3418027
2015-Apr-27 11:22:12.895982 | server | 1 | core.timer | QPC count: 5753971528936, frequency: 3418027
2015-Apr-27 11:22:12.895982 | server | 1 | core.timer | QPC count: 5753971529118, frequency: 3418027
2015-Apr-27 11:22:12.895982 | server | 1 | core.timer | QPC count: 5753971529446, frequency: 3418027
2015-Apr-27 11:22:12.895982 | server | 1 | core.timer | QPC count: 5753971529757, frequency: 3418027
2015-Apr-27 11:22:12.895982 | server | 1 | core.timer | QPC count: 5753971530076, frequency: 3418027
2015-Apr-27 11:22:12.895982 | server | 0 | core.system | Initializing crash reporter
2015-Apr-27 11:22:13.398011 | server | 0 | lua.code | lua jit disabled in 64-bit builds. set force_lua_jit to override
2015-Apr-27 11:22:13.398011 | server | 0 | lua.data | lua jit is disabled
2015-Apr-27 11:22:37.502390 | server | 1 | resources | Modules are verified pristine.
2015-Apr-27 11:22:37.601396 | server | 1 | app | Running Stonehearth server on port 47466

Here’s a list of things I’ve attempted to remedy the situation, in the order they were done;

  • Update all driver files including Audio, Video, Chipset and LAN
  • Manual removal of all Stonehearth content (Files, Saves & Registry Information)
  • Clean install of the Steam version.
  • Attempt to run x64 and x86 versions, same error.
  • Manual removal of all Stonehearth content (Files, Saves & Registry Information)
  • Clean install of the Humble Bundle version.
  • Attempt to run x64 and x86 versions, same error.
  • Manual removal of all Stonehearth content (Files, Saves & Registry Information)
  • Unzip and install the “Manual” version.
  • Attempt to run x64 and x86 versions, same error.
  • Attempted to use the “libcef.dll” file from a friend who’s x64 Stonehearth is working.
  • Attempt to run x64 and x86 versions, same error.

Please note that I’m a computer repair professional so I do NOT run any anti-virus or anti-spyware, I don’t need to use “run as administrator” because everything automatically does, and my Windows firewall is the first thing I disable after a reformat. :wink:

That said, this crash has me completely befuddled.

PC Specs

  • AMD FX-8320 (8 Core) CPU
  • MSI 970A-G46 Motherboard
  • 8GB (4x2) DDR3 1600 (Installed in Dual-Channel Configuration)
  • 256GB Samsung Solid State HDD (Primary)
  • 2.1TB Seagate SATA HDD (Secondary + Stonehearth Install)
  • NVidia (MSI) Geforce GTX 750
  • Windows 7 Ultimate x64

ISSUE SOLVED

I don’t usually go for Windows patches if my PC is running flawlessly. That said, apparently if you’re running Windows 7 it’s now a Stonehearth requirement that you have Service Pack 1 installed. After the installation of SP1 finished Stonehearth no longer crashes at launch. Now I can return to reporting actual in-game bugs.

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very good to hear this! @SteveAdamo @Relyss plz close now :blush:

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thanks for the followup @DJ_Jackel! :+1:

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